Division: HQ

Position: Ecommerce Systems Specialist

Reports To: Ecommerce Marketing Manager

Employee Type: Full-time

Pay Range: $70K - $80K

Job Summary

Ace Industries is looking for an E-Commerce Systems Specialist to own our BigCommerce platform and serve as the primary technical resource for our marketing team. This is a hands-on role focused on keeping our ecommerce site accurate, our data clean, and our systems aligned — with room to grow into automation and more advanced systems work over time.

Essential Duties

Product, Pricing & Catalog

Own the day-to-day management of the BigCommerce platform
Maintain and update product, pricing, and catalog data — including bulk imports and data cleanup
Manage product setup, organization, and catalog structure
Ensure accuracy across product details, pricing, and availability
Troubleshoot catalog issues and resolve discrepancies

NetSuite & Data Alignment

Work closely with our NetSuite team to keep product, pricing, and inventory data in sync
Identify and resolve discrepancies between BigCommerce and NetSuite
Build and maintain reports and dashboards as needed
Use Excel and basic SQL to investigate and clean data issues
Support integration-related efforts as needed

Technical implementation & Marketing Support

Serve as the go-to technical resource for the marketing team
Implement site updates using HTML and CSS; configure and troubleshoot scripts as needed
Manage third-party scripts, tracking tags, and apps (Google Tag Manager, etc.)
Support landing pages, A/B tests, and campaign-related updates
Manage and troubleshoot apps, integrations, and third-party tools

Process & Automation

Take time to learn current workflows before recommending changes
Identify manual processes and build more efficient alternatives
Use automation tools (Zapier, Make, AI tools, etc.) to reduce repetitive work
Help create more scalable ways to manage data and site updates as we grow

Who We're Looking For

You're the right fit if you:

Are detail-oriented with strong instincts around data accuracy
Are comfortable learning new systems and tools quickly
Think in systems and look for ways to make things more efficient
Can balance day-to-day execution with longer-term improvement
Communicate clearly with both technical and non-technical teammates
Take ownership of your work, but are open to guidance and collaboration

Qualifications & Experience
Required

Bachelor’s degree in Information Systems, MIS, IT Management, Business Analytics, or a related field
1–3 years of experience in e-commerce, data, systems, or a similar technical/operational role
Strong Excel skills -working with large datasets, organizing data, troubleshooting issues
Solid understanding of how data flows between systems (ecommerce platform, ERP, and third-party tools)
Comfortable with HTML, CSS, and basic JavaScript for implementing and troubleshooting website updates
Able to configure and troubleshoot third-party scripts and tracking tags
Exposure to APIs or integration concepts

Nice to Have

Experience using SQL to query and investigate data (joins, filtering, identifying discrepancies)
Experience with BigCommerce or a similar e-commerce platform
Familiarity with NetSuite or another ERP system
Experience with Google Tag Manager, GA4, Google Search Console, or similar tools
Experience with Google Merchant Center and product feed management
Experience working with large product catalogs or structured datasets
Exposure to automation tools (Zapier, Make, etc.) or AI tools for workflow improvement
Familiarity with debugging tools (browser dev tools, console logs, network requests)
Basic understanding of SEO technical implementation

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Position Type/Expected Hours
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. This position regularly requires long hours and weekend work.

Benefits
Standard benefits, including 401(k), PTO, health, dental, vision, life & disability insurance.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Application Question(s):

Are you able to work in-person in Norcross, GA, full-time?
Do you have strong experience working with large datasets in Excel?
Do you enjoy working on tasks that require a high level of accuracy and attention to detail?
Have you ever edited or worked with HTML, CSS, or website content?
Have you worked with data or information that moves between multiple tools or systems?

Work Location: In person

Ace Industries

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Ecommerce Systems Specialist