About The Company

The Company is a leading sales and marketing agency providing outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of consumer packaged goods. We serve a wide range of retail channels, including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home improvement retailers. Our mission is to connect brands with consumers by delivering innovative solutions that drive growth and market success.

Position Summary

The Inside Sales Representative is responsible for driving sales growth by managing customer relationships and generating revenue through outbound and inbound sales activities conducted via phone, email, and other communication channels. This role develops and expands customer accounts, identifies new business opportunities, achieves sales and quota targets, and maintains strong client relationships to support long-term business growth.

What We Offer

Medical, Dental, Vision, and Life Insurance
401(k) with Company Match
Training and Career Development Opportunities
Generous Paid Time Off (PTO)

Essential Job Duties And Responsibilities

Sales Growth & Account Development

Conduct outbound and inbound sales calls to achieve sales and activity goals.
Develop and expand customer relationships within assigned accounts.
Identify and pursue new business opportunities.
Execute client-directed email campaigns and customer outreach initiatives.
Expand product distribution and customer penetration within assigned territories.
Respond promptly to new business leads from internal teams and external sources.

Revenue & Performance Achievement

Support the achievement of revenue and expense targets through effective execution of sales and marketing strategies.
Manage promotional activities within client guidelines to maximize sales performance.
Meet or exceed sales, distribution, and promotional objectives established by clients and the Company.
Utilize sales data, reporting tools, and customer insights to deliver effective business solutions.

Product Distribution & Sales Execution

Drive incremental sales through new product introductions and expanded distribution of existing product lines.
Maintain product availability and support growth of key SKUs within assigned accounts.
Achieve sales growth through promotional and merchandising initiatives.

Reporting & Process Improvement

Maintain accurate records of sales activities, customer interactions, and account updates.
Provide regular business updates and performance reports.
Collaborate with leadership to identify opportunities for process improvements that increase efficiency, reporting accuracy, and sales effectiveness.

Customer Support & Administrative Responsibilities

Prepare and process sales documentation and customer account information.
Coordinate with cross-functional teams to ensure smooth customer onboarding and account maintenance.
Support trade shows, special events, and customer programs as needed.
Maintain account tracking tools, distribution reports, contract logs, and other required documentation.
Perform other duties as assigned.

Supervisory Responsibilities

Direct Reports

None

Indirect Reports

None

Travel Requirements

Limited travel may be required based on business needs.
Driving is not an essential function of this position.

Minimum Qualifications

Education

High School Diploma, GED, or equivalent experience required.

Experience

Previous sales, customer service, or inside sales experience preferred.

Skills, Knowledge, And Abilities

Strong verbal and written communication skills.
Excellent interpersonal and relationship-building abilities.
Strong organizational and time-management skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Detail-oriented with a high level of accuracy.
Proficient in customer-focused problem solving and decision making.
Flexible and adaptable to changing business needs.
Results-driven with a demonstrated ability to achieve performance goals.
Ability to work independently while collaborating effectively with cross-functional teams

Job Will Remain Open Until Filled

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