Note: This role is also open to candidates living and willing to work in a Hybrid environment in South Florida.

About the Role

We’re seeking a detail-oriented and proactive E-commerce Coordinator to join our team. This role is perfect for someone with 1–2 years of hands-on Shopify experience who thrives on optimizing the online shopping experience and is passionate about driving customer engagement and conversion.

You’ll play a key role in ensuring our online store is fresh, accurate, and inspiring—through thoughtful merchandising, collection creation, and site experience updates. This position blends creative merchandising with operational execution, supporting product launches, promotions, and day-to-day site management across Shopify, Meta Shop, and TikTok Shop.

Key Responsibilities

Site Scanning & QA

Regularly audit the website for product accuracy, broken links, missing images, and overall customer experience issues.
Identify gaps in site content or navigation and flag opportunities for improvement.
Ensure accurate inventory levels for all SKUs and Variants across B2B and D2C websites and our mobile app.

Merchandising & Navigation

Create, update, and optimize product collections and categories that align with seasonal campaigns, marketing initiatives, and customer shopping behavior.
Merchandize products into the correct collections, categories, and site navigation.
Update and recommend improvements to navigation menus, sorting rules, and filtering logic to enhance product discovery.
Remove out-of-stock or discontinued products from site navigation and featured placements.
Ensure new products are correctly categorized, tagged, and merchandised at launch.

Shopify Content Management

Upload and refresh homepage assets, banners, promotional tiles, and landing pages.
Support product setup, including descriptions, images, tags, pricing, and SEO metadata.
Collaborate with the creative and marketing teams to bring campaigns to life on-site through engaging collection pages and promotional storytelling.

Marketplace Support

Monitor and track product approvals and compliance in Meta Shop and TikTok Shop.
Create and manage promotions, product bundles, and seasonal campaigns on marketplace platforms.
Ensure consistency in pricing, promotions, and product presentation across all channels.

Collaboration & Reporting

Work closely with the marketing team to align site merchandising with campaigns, launches, and promotional calendars.
Partner with operations to ensure product availability and inventory alignment with site merchandising.
Assist with reporting on merchandising performance (collections, navigation, product placements) and provide recommendations for optimization.
Share customer insights and data trends to help inform site updates and merchandising strategies.

Qualifications

1–2 years of experience working with Shopify in an e-commerce or merchandising role.
Familiarity with e-commerce merchandising best practices (navigation, filtering, product hierarchy, and site search).
Strong organizational skills and attention to detail.
Comfortable managing product data, creative assets, and content within Shopify.
Exposure to third-party shops (Meta, TikTok, or similar marketplaces) preferred.
Ability to thrive in a fast-paced, collaborative environment.

Nice-to-Have Skills

Basic knowledge of e-commerce analytics (Google Analytics, Shopify reports).
Understanding of SEO and product content optimization.
Experience with A/B testing or conversion optimization.
Familiarity with tools like Klaviyo, Figma, or project management platforms.

Job Type: Full-time

Reports to: Director of Growth Marketing

Department: Marketing

Hourly: $20–24/hr (DOE)

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