ABOUT US:

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: www.CEF.inc

Position Summary:

The PM & BA is crucial in an organization by liaising between IT teams and business stakeholders. The primary responsibility is to plan the assigned projects, allocate the resources, cost simulation, and generate the IT requirements based on the collected data, business requirements, and processes.

Contract Period: 1/2/2026 – 12/31/2026

Work Location: Ridgefield Park, NJ

Must be able to speak Korean/English bilingual

Responsibilities:

Setting project goals and coming up with plans to meet those goals
Maintaining project timeframes, budgeting estimates, and status reports
Managing resources for projects, such as human resources and other project related resources
Coordinating project team members and developing schedules and individual responsibilities
Implementing IT strategies that deliver projects on schedule and within budget
Using project management tools to track project performance and schedule adherence
Conducting risk assessments for projects
Organizing meetings to discuss project goals and progress
Collaborate with stakeholders to understand their needs and gather detailed business requirements
Analyze data to identify trends, patterns, and insights that inform business decisions
Lead the requirement analysis session with the business stakeholders
Develop and document business process models to illustrate current and future states
Propose and design technical and process solutions that meet business needs and objectives
Work with the development team and other departments to implement solutions and ensure they align with business goals
Communicate findings, recommendations, and project updates to stakeholders and executives
Create detailed documentation of business requirements, processes, and solutions
Develop and document the test cases and test scenarios to test out whether the requirements are correctly developed and applied to the new/existing applications
Execute the test scenarios and validate new systems and processes to meet business requirements.
Identify opportunities for process improvements and contribute to ongoing optimization efforts
Write technical documentation including requirement specifications, process flow charts, User/Operation Manuals, and other project-related documents

Requirements:

Bachelor's degree in business, computer science, computer engineering, or relevant field
Be able to manage multiple projects at the same time
A minimum of 10 years' experience in a similar role
Good understanding of IT terminologies, Agile, and SDLC
Must be a self-starter and problem solver
Strong analytical and problem-solving skills
Proficiency in data analysis tools and techniques
Excellent communication and interpersonal skills
Ability to work collaboratively with cross-functional teams
Experience with business process modeling and documentation tools
Knowledge of project management methodologies and tools
Excellent documentation skills using MS Office Suits
Six Sigma or PMI/PMP Certification is a plus

CEF Solutions Inc.

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Project Manager (Korean English Bilingual) - Ridgefield Park, NJ