Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we're shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.

Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that's challenging and fun — and who strive to maintain a healthy work/life balance.

Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we're shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.

We offer a powerful, integrated platform serving 1,000+ global enterprise customers in more than 70 countries. From real-time content analytics and social video intelligence to ad sales workflow and revenue optimization, we help publishers grow audiences, deepen engagement, and drive profitability across every stage of their business.

Chartbeat provides industry-leading content analytics, empowering enterprise media companies to effectively build and grow loyal audiences. Our suite of tools deliver essential real-time and historical insights, headline testing, and optimization tools, ensuring editorial teams align content strategy with reader engagement and drive ROI.

Who We Are

The Chartbeat People & Culture team is a small group of collaborative, hands-on, and empathetic "People" people, dedicated to providing our colleagues with an exceptional employee experience. We are hardworking and professional, but also fun and approachable.

The People & Culture Coordinator will focus on providing administrative HR support to our internationally-based People & Culture team members, with the opportunity to learn core Human Resources competencies from an experienced, global team.

Our ideal candidate has an interest in developing their career in Human Resources, particularly in the areas of payroll, benefits, and compliance. We are looking for a personable, positive, and enthusiastic People professional who enjoys supporting an organization's biggest asset, its people. Highly curious, empathetic self-starters will find many opportunities to grow their knowledge, experience, and careers at Chartbeat.

What You'll Do

Recruitment & On/Offboarding
- Support the new-hire onboarding process, by preparing new employee files, coordinating orientation sessions, and processing all related paperwork (I-9s, offer letters, contracts, etc.).
- Conduct or coordinate pre-employment checks (background checks, references, etc).
- Support leavers/termination process including liaising with the IT department, related paperwork and reports
Administrative & Record Keeping
- Assist in maintaining and updating accurate and confidential employee records both digitally and in the Human Resources Information System (HRIS).
- Generate and submit routine reports on HR activity, such as turnover, hiring status, and employee data.
- Assist with the coordination of company meetings, events, and training sessions.
- Prepare and disseminate HR-related documents, such as employment verification letters, change forms, and other employee documentation.
- Monitor company iPostal accounts and distribute mail as appropriate.

Compliance

Assist the People & Culture team in ensuring company adherence to all global federal, state, and local employment laws and regulations, which includes supporting the maintenance of required postings, documentation audits, timely submission of compliance reports, and mandatory training.
Benefits & Engagement
- Assist in administering employee benefits programs, including health insurance, retirement plans, and time-off requests.
- Support the performance management process by preparing review materials.
- Assist with payroll preparation, data entry, and timekeeping administration.
- Support the Culture Team by coordinating company-wide engagement activities, including virtual team building activities, company happy hours, etc.
Contributes to other departmental and cross-functional activities as required
Develop foundational payroll knowledge with the opportunity to assist in payroll processing and act as a backup for payroll-related tasks.

What You'll Bring

1+ year of experience in customer-facing role
Bachelor's degree in Human Resources or related field
Experience in tech or media organizations a plus
Very high degree of discretion and good judgment
Self-motivated and positive, with a strong drive to problem solve and present solutions
People person and relationship builder, maintaining positive, effective relationships across all levels of the organization
Ability to collaborate across multiple countries, time zones, and diverse cultures.
Excellent written and verbal communication skills
Strong attention to detail
Strong technical skills, including Microsoft Office programs, Google Workspace, Zoom/Meets, etc.
Residence in Eastern or Central time zones strongly preferred.

Benefits

Comprehensive Health, Dental, and Vision Insurance
401K with company match (100% of the first 3% and 50% of the next 2%)
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
Unlimited PTO
11 paid holidays and December holiday closure
Annual In-Person Event

Compensation: $45,000 - $60,000 annually

Diversity, Equity, and Inclusion Statement

At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.

Equal Opportunity Employment Statement

Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Chartbeat's CCPA disclosure notice can be found here.

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People & Culture Coordinator