Overview

Job Description

Project Manager will provide comprehensive management support for the eFOS+ program under the direction of FDIC’s Division of Administration’s Chief of Technology and Innovation. The Project Manager will coordinate cross-functional activities, ensure alignment with strategic goals, and oversee the execution of complex tasks across technical and operational domains.

Key Responsibilities

**Governance & Oversight**

Draft and manage all governance documents and presentations for eFOS+.
Schedule, facilitate, and document Steering Committee (SC) meetings.
Provide data and analysis to support SC decisions and progress updates.
Monitor program activities to ensure alignment with SC vision and feedback.
Prevent unnecessary system customization by promoting alternative solutions.

**Risk & Performance Management**

Actively manage program risks and report status weekly or as needed.
Track and report on Functional Performance Goals (FPGs), contract metrics, and other KPIs.
Develop and maintain reports and dashboards using eFOS+ queries and Power BI.

**Stakeholder Engagement & Collaboration**

Build and maintain relationships with collaborating offices to eliminate barriers.
Oversee eFOS+ Service Desk operations, including knowledge articles and scripts.
Coordinate with DIT teams on architecture, data governance, APIs, mobile capabilities, and more.
Support CSB leadership with recommendations to improve staff efficiency and workflows.

**Data Governance & Integrity**

Partner with Serco and FDIC offices to validate data sets and ensure data stewardship.
Share space planning data and ensure accurate asset tagging processes.
Continuously improve data integrity protocols.

**Research & Innovation**

Research best practices from other federal agencies using Tririga/Maximo.
Explore emerging technologies (e.g., RFID, AI, RPA) to enhance automation and readiness.
Investigate industry standards and metrics to inform leadership briefings.
Analyze eFOS+ data anomalies and resolve issues proactively.

Qualifications

5–7 years of project management experience, including 3–5 years in engineering or technology environments.
Strong understanding of project management methodologies and tools (e.g., MS Project, EVM).
Proficiency in Power BI and data analysis tools.
Exceptional organizational, analytical, and communication skills.
Ability to manage multiple priorities and solve problems innovatively.
Customer-focused, process-driven, and results-oriented.
Experience in resource allocation, task planning, and progress reporting.
Ability to lead cross-functional teams and drive consensus.

Education

Bachelor’s degree in Business Administration, Finance, Computer Science, or related field.
PMP certification (Preferred)

Clearance Requirement

U.S. Citizenship is Required
Public Trust or have the ability to obtain one.

Salary Range

The salary range for this position is up to $135k annually and will depend on experience.

Citizant Offers a Competitive Benefits Package, Including

Medical, Dental, and Vision Insurance
401(k)
Generous PTO
Company-paid life and disability insurance
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Citizant

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