PRODUCT MANAGER III

WHAT IS THE OPPORTUNITY?

The Fraud Product Management function includes the following responsibilities:Develops, manages, and owns products and programs that support enterprise fraud defined strategies and initiatives and contribute to the bank's competitive edge in the marketplace. Develops and enhances strategic products to meet the bank's profitability goals. Provides direction and support relative to product design, enhancement, research, pricing/fees/profitability, implementation, analysis, reporting and performance. Product Management is an ongoing cycle. It begins with analysis of needs and opportunities, leading to product development. Once the product is developed, colleagues must be trained, policies and procedures developed, pricing and positioning established, and marketing materials created. Subsequently, product tracking occurs, followed by analysis and recommendations to enhance the product to provide better service to clients or to be more competitive in the marketplace. Product Management coordinates and manages the formulation and implementation of all activities for a specific product or product line from conception to marketplace; performs economic and market research and analysis; provides product documentation and training; and serves as technical advisor on matters concerning the designated product and/or product line.

WHAT WILL YOU DO?

Partner with fraud strategists, operations and data scientists to build business requirements, procedures, and processes, including project planning, resource management, and process design.
Collaborate with product, legal, risk, operations, design, and technology teams to define, prioritize, and deliver solutions aligned with Fraud product vision and roadmap.
Manage interdependencies between product releases and delivery teams to ensure end-to-end delivery.
Lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
Align product strategies with overall business goals and identify opportunities for growth.
Conduct and lead technical and functional sessions, driving solution design
Maintain a strong control environment by ensuring programs and projects comply with all risk, control, and firm-wide guidelines.
Communicate and interact confidently with global business leaders through strong written, verbal, and interpersonal skills.
Support a collaborative team environment and provide clear guidance and feedback to colleagues and partners. Manage Product Management portion of acquisition conversions
- product mapping; check orders, product analysis/comparisons, “Welcome to CNB” package support, IRG support, etc.
Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product.
It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

Minimum 5 years of product management experience required.
Minimum 3 years of financial industry experience required.
Minimum 3 years of experience managing medium to large projects required.

Additional Qualifications

Bachelors Degree or equivalent experience
Excellent organizational, problem solving, analytical, planning, and scheduling skills
Strong leadership and negotiation skills
Extensive industry/business knowledge
Excellent verbal and written communication skills, as well as, strong presentation skills
Proven experience in demonstrating initiative in creating and maintaining positive business relationships with various unit managers
Project management experience with the ability to concurrently manage multiple projects and timeframes is necessary
Excellent verbal and written communication skills necessary to prepare comprehensive reports, make presentations and communicate with all levels of Bank management.
Proficiency in Excel, Word, and PowerPoint are essential.
Access and other advanced programs would be beneficial.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW, #LI-NW.

City National Bank

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