Class Summary

The City of Spokane is hiring a Marketing Coordinator to join the web department. The Marketing Coordinator will be responsible for marketing and promotion, graphic design, social media management, public relations, and content administration for the City’s public website and internet applications. They will also research, write, and proofread copy for web pages, social media platforms, and other external communications products. Working some nights, weekends, and special events may be required.

Examples Of Job Functions

This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.

Plans, develops, and executes departmental promotions and publicity for programs, events, attractions, and other functions.
Creates graphic design content for departments and vendors.
Designs, implements, and maintains social media postings, flyers, brochures, display advertising, news releases, blog posts, web content, newsletters, news conferences, and video content.
Identifies, recommends and develops marketing and community outreach tactics using data and best practices to help meet goals of the department.
Develops marketing strategies to maximize community awareness of programs and facilities. Maintains databases of user and community contacts. Markets the programs and facilities to prospective users.
Responds to social media posts and answers requests for information from the public and internal contacts. Advises supervisor and other departments of concerns and questions brought by the public. Provides customer service to internal and external clients.
Maintains and utilizes databases and files for advertising mailing, and communication functions.
Collaborates with web designers and developers to implement website changes.
Performs related work as required.

Minimum Qualifications

Combinations of education and experience that are equivalent to the following minimum qualifications are acceptable.

Open-Entry Requirements

Education: Graduation from an accredited four-year college or university with a degree in marketing, public relations, communications, or related field; and
Experience: One year of experience in marketing, public relations, or related field to include graphic design.

Licenses And Certifications

All applicants must possess a valid driver’s license.

EXAMINATION DETAILS

For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our website.

Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire.

The Examination Will Consist Of a Writing Sample, Training And Experience Evaluation, And Multiple Choice Examination, With Weights Assigned As Follows

Writing Sample 34%
Training and Experience Evaluation 33%
Multiple Choice Examination 33%

Writing Sample And T&e Evaluation Details

You will complete the Writing Sample and T&E Supplemental Questionnaire online as a part of the application process. You may preview the instructions and questions online in the tab marked "QUESTIONS" near the top of the job announcement.

Written Multiple Choice Test

This is an online examination and will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided.

A link to the Marketing Coordinator examination, with instructions, will be emailed prior to 4:00 p.m. Pacific time on Thursday, October 2, 2025. Please note that this email will be sent from City of Spokane (info@governmentjobs.com). The test will be available for log-in from 9:00 a.m. Pacific time on Thursday, October 2, 2025, until 4:00 p.m. Pacific time the following Monday, October 6, 2025.

The approximate duration of the examination is 1 hour. Examinations may include such subjects as:

Marketing
Graphic Design
Oral & Written Communication
Interpersonal Relations

Qualified applicants are encouraged to apply immediately using the online application system. All applicants must complete and submit the online City of Spokane employment application by 4:00 p.m. on the filing cut-off date.

Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory or speaking skills needed to take the test, unless the test is intended to measure those skills.

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.

Benefit Compensation Value

In addition to a salary, The City of Spokane provides a generous benefits package valued between $31,097 - $38,667.

Insurance Benefits

Eligibility: Coverage begins for new hires and their dependents on the first day of the month following 30 consecutive days of employment.

Eligible Dependents: Spouse or Domestic Partner, birth, adopted children or children placed for adoption, Domestic Partner's children, step-children who live with employee, and any child for whom employee is legal guardian or for whom coverage is required by a Qualified Medical Support Order. Adult children under age 26 are eligible.

Medical

Qualified employees may select from two health carrier options; a Health Maintenance Organization (HMO) administered by Kaiser Permanente or a Preferred Provider Option (PPO) administered by Premera Blue Cross. The monthly premium varies dependent upon plan and coverage level selected.

Vision

Vision coverage is included in the medical plan selected. Costs for eye exams and hardware; lenses, frames or contacts varies depending on the medical plan selected.

Dental

Dental insurance is provided by Delta Dental of Washington. The monthly premium is minimal for employee and eligible dependents.

Life Insurance - Employee Only

Basic Term Life Insurance is provided at one-and-a-half times the employee's annual base salary to a maximum of $150,000. The City pays the monthly premium in full.

Life Insurance - Eligible Dependent(s)

Basic Term Life Insurance is provided at $7,500 for spouse/domestic partner and $3,000 for each child. The City pays the monthly premium in full.

Long-Term Disability Insurance

Long-Term Disability Insurance is provided by The Standard. The City pays the monthly premium in full.

Flexible Spending Account

The City offers two optional Flexible Spending Accounts (FSA) - Health Care FSA and Dependent Care FSA. The Health Care FSA allows an employee to use pre-tax dollars to receive reimbursement for eligible medical, dental, and vision expenses. The Dependent Care FSA allows an employee to receive reimbursement for eligible daycare expenses for dependent children up to age 13 and other eligible dependents as defined by IRS Code.

AFLAC

Supplemental insurance is optional and is provided by AFLAC to help pay benefits that major medical insurance does not cover. The employee pays 100% of the monthly premium.

AudioNet Hearing Aid Benefit

AudioNet Hearing Aid Benefit is optional. The City of Spokane has partnered with AudioNet America to offer a discounted Hearing Aid Program with fixed out-of-pocket costs.

LegalShield/ID Shield

Prepaid legal services and/or prepaid identity theft programs are optional. These programs pay for a limited number of documents to be reviewed, limited trial defense representation, the preparation of a standard will, identity theft consultation, restoration and monitoring according to terms of contract.

Pet Insurance

Get cash back on the everyday care your pet needs to stay healthy! Nationwide/Voluntary Pet Insurance is an optional plan in which City of Spokane Employees can enroll.

Voluntary Term Life Insurance

Voluntary Term Life Insurance is optional and is provided through The Standard Insurance Company and is subject to application review and approval. Additional coverage up to $300,000 is available for employees and their spouse/domestic partner. Dependent children can be insured for up to $10,000 each. The employee pays 100% of the monthly premium.

Continued Medical/Dental Insurance

Employees separating from City service have the option to continue medical and/or dental insurance benefits in accordance with the Consolidated Omnibus Budget Reconciliation Act (COBRA). The employee pays 100% of the monthly premium in addition to a small monthly administrative fee.

Retirement Benefits

Spokane Employees' Retirement System

The Spokane Employees' Retirement System (SERS) is a defined benefit pension plan covering non-uniformed, permanent employees. As a participant, you contribute 11% of your salary toward your retirement. Contributions and earnings are tax-deferred. The City also contributes 11% of your salary toward your retirement. Employees hired on or after January 1, 2015 become vested (eligible for a monthly benefit at retirement age) at seven years of service.

Deferred Compensation

Enrollment in the City-sponsored 457 Deferred Compensation Plan administered by MissionSquare Retirement allows participants, on a voluntary basis, to defer a portion of their salary on a before or after tax basis. Contributions and associated earnings contributed on a before tax basis are eligible to receive City matching contributions and are tax deferred (not taxed until taken out). You can also choose to participate in the 457 Roth (after tax) contribution option. You may enroll in the 457 plan or change your contribution at any time. Minimum contribution is $15 per paycheck up to and is subject to the IRS annual limitations. The City will match employee contributions up to $150/month.

PAID TIME OFF

Official Holidays

The City observes seven official holidays as paid. An official holiday that falls on a Saturday will be observed on the preceding Friday. An official holiday that falls on a Sunday will be observed on the Monday immediately following. The City observes Martin Luther King Jr's birthday but has not declared that day as an official holiday. For this reason, employees hired before the third Monday of January receive an additional eight hours of floating holiday time to be used in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.

Floating Holidays

48 hours of Floating Holidays to be used as of January 1st. Floating holiday hours may not be carried over into the next year and any unused hours will not be paid at termination.

Vacation Leave

Employees earn paid vacation hours each pay period. The number of hours earned depends upon the employee's length of employment and the number of hours in a pay status. Vacation accrual ranges from 12 days per year for a new employee to 20 days per year after 11 years of employment. Unused vacation hours carry over each year but are subject to maximum accrual amounts in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.

Sick Leave

Sick leave accrues at a rate of six (6) hours per biweekly pay period. Employees must be in paid status for 80% of that pay period to accrue sick leave. Unused sick leave hours carry over each year.

Other Leaves

The City also provides several other paid and unpaid leaves, such as: bereavement leave, Family and Medical Leave, maternity leave, jury duty, and military duty leave.

WORK/LIFE PROGRAMS

Employee Assistance Program

The Employee Assistance Program (EAP) is a referral and counseling service administered by Deer Oaks. It provides a myriad of services to employees and their household members. Services include receiving confidential assistance for personal issues, such as managing stress, depression, parenting, alcohol/drugs, grief, etc. Each household member is eligible to receive up to eight counseling sessions per issue per year at no charge. There is also a benefit relating financial or legal concerns in addition to Worklife/Convenience services and online tools.

Employer Sponsored Bus Pass (ESBP) Program

The City of Spokane encourages employees to use alternatives to driving alone to work and participates in the ESBP Program offered by Spokane Transit Authority (STA). The program provides a bus pass for unlimited rides free of charge.

Revised March 15, 2022

01

Unofficial transcripts are required for this application. Have you attached your transcripts?

02

Do you have one year of experience in marketing, public relations, or related field to include graphic design?

03

Where did you gain your experience for question #2? Please note, this experience must be detailed in your application.

04

Training & Experience Evaluation

The following Supplemental Questionnaire is part of the Civil Service examination for this position and must be completed online at the time of application. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information.

Each answer will be scored separately. References such as "See Resume/Application" as a response or copy and paste from your work experience or previous answers will not be scored. By continuing in the examination process, you certify that all information provided in the Supplemental Questionnaire is true and correct to the best of your knowledge.

05

How many years of experience that emphasized marketing, public relations, or related field to include graphic design do you have?

Less than 1 year
At least 1 year but less than 3 years
3 years to less than 5 years
5+ years

06

What is your highest level of education?

None, AA degree, or Bachelor's degree in unrelated field
Bachelor's degree in marketing, public relations, communications, or related field
Master's degree in unrelated field
Master's degree in marketing, public relations, communications, or related field

07

Describe your experience with marketing and promotion, advertising, and event development. Include specific information on your role and the scope of the project.

08

Describe your experience with graphic design. Include specific information on programs or software utilized, your role, and the scope of the project.

09

Describe your experience with social media management. Please include one example of a specific campaign or initiative, your role, how you measured results, and any lessons learned.

10

Describe your experience working cooperatively and effectively with other agencies or organizations, customers (internal or external), vendors and/or the public. Include specific information on your role, who you worked with, and the scope of the project.

11

Writing Sample

Suppose you are a Marketing Coordinator for The City of Spokane. Please create two documents outlined below to assist in the marketing of the following fictitious scenario.

Our main library will be starting a book club series in one month. The intent is to create community and encourage use of the library. In this free event, open to all adults with a city library card, participants will all read the same book and participate in weekly discussions at the library at 6 p.m. for six weeks. The book is in the mystery genre, you can feel free to use a real or fictitious title.

Please Create

A one page flyer/poster about the event. Feel free to include any fictitious details that you feel would be important to include.
A one to two page communication plan to market this event. Your plan should include the steps you would take to identify gaps and/or opportunities and the tools you would utilize to secure at least 15 registrants by the deadline. In your plan, please include two to three sentences about why you chose the plan and graphics that you used.

Attach both of these documents to your application for further consideration in the process.

Have you attached both the flyer/poster and communication plan?

Yes
No
Required Question

City of Spokane

Latest Jobs

Marketing Coordinator