Company Description

CKA Sales is a manufacturer representative agency specializing in HVACR/P products across Indiana, Kentucky, Michigan, Ohio, West Virginia, and Western Pennsylvania. The company emphasizes education and training for distributors, contractors, architects, and engineers to foster a robust sales network. With over 150 years of combined industry experience, CKA Sales is dedicated to supporting customers' diverse needs while maintaining a commitment to excellence.

Role Description

This is a full-time in office role for an Inside Sales Support position with the opportunity to become hybrid based in the Columbus Ohio Area, with some work-from-home flexibility. The individual in this role will be responsible for:

Answering and directing the customer service line.
Checking Parts Availability and pricing.
Following up on customer purchase orders.
Requesting Special Pricing.
Pulling Price sheets and individual pricing for customers.
Entering Orders for customers and following up with confirmations.
Working Closley with the outside sales team.
Updating the CRM and Cloud as directed.

Ideal Candidate will Posess:

Experience in Inside Sales and Sales Operations
Skills in delivering excellent Customer Service and maintaining Customer Satisfaction
Strong Communication abilities for effective coordination and interaction with teams and clients
Proficiency in organizational and multitasking skills to manage priorities
Prior experience in the HVACR/P or related industry
Ability to be a self starter.
Strong critical thinking and problem solving skills.

CKA Sales

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