Company Description

CN Hotels, Inc., based in High Point, North Carolina, is a privately owned hotel ownership, development, and management company specializing in hospitality operations across the Southeastern United States since 1994. The company manages a diverse portfolio of more than 30 hotels affiliated with renowned brands such as Marriott, Hilton, IHG, and Best Western. CN Hotels focuses on delivering outstanding guest experiences, ensuring top-quality operations, and maximizing long-term value. With expertise in hotel development, construction, and management, CN Hotels continues to grow strategically while promoting efficiency, innovation, and a guest-centric approach.

Position Summary

The Corporate Hotel Sales Coordinator provides centralized sales and administrative support for a portfolio of hotels while serving as backup sales support for additional properties as needed. This role ensures consistent lead management, reporting, and sales process execution across the portfolio and helps maintain strong response metrics, brand compliance, and revenue optimization. This position works closely with property Sales Managers, Directors of Sales, Revenue Management, and the Vice President of Sales and Marketing to support proactive selling and efficient operations.

Key Responsibilities

• Manage incoming group and catering leads in brand systems (Cvent, brand extranets, Delphi/CI/TY, etc.)

• Portfolio Sales Support - Provide day-to-day sales coordination for an assigned group of hotels.

• Prepare proposals, contracts, group resumes, and BEOs as directed by property sales leaders

• Maintain accurate account, activity, and pipeline data in CRM and sales systems

• Support negotiated account production􀆟on tracking and reporting

• Assist with RFP season, account audits, and rate loading coordination􀆟on

• Coordinate group blocks, rooming lists, and billing details with hotel operations teams

• Ensure brand and company response standards are consistently met

• Compile weekly and monthly sales reports and dashboards

• Support 100-Point Plan/sales activity tracking and reporting compliance

• Assist with the preparation of monthly sales recap presentations and revenue meeting materials

• Maintain sales files, contracts, and documentation in shared drives and CRM systems

• Assist with and track marketing campaigns, promotions, and special offers as assigned

• Assist with database management and list building for proactive sales efforts

• Support corporate initiatives, promotions, and brand programs

• Corporate & Cross-Property Coordination - Act as a liaison between corporate teams and hotel sales teams.

• Backup Sales Support Coverage - Provide temporary support for hotels experiencing vacancies or with

• Coordinate multiple-property opportunities and shared accounts when applicable

• Assist with onboarding new sales team members and new hotel transitions

• Help ensure consistent sales processes and best practices across the portfolio

• Monitor and respond to incoming leads for assigned backup proper􀆟es

• Prepare proposals and contracts to maintain response-􀆟me standards

• Assist with group logistics and communication􀆟on the property support resumes

• Ensure continuity of sales operations and client experience

Qualifications

• 2+ years of hotel sales, catering, or hospitality administrative experience preferred

• Experience with hotel CRM, brand systems, and sales reporting tools strongly preferred

• Strong organizational and time-management skills with the ability to manage multiple hotels simultaneously

• Excellent written and verbal communication skills

• Advanced proficiency in Microsoft􀅌 Office, especially Excel and PowerPoint

• Detail-oriented with strong follow-through and problem-solving skills

Compensation

$50K - $55K annual salary

Sales Coordinator Bonus Program, Health Insurance, Hotel Discounts

CN Hotels

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