Operations & Systems Manager to lead operational excellence across our restaurant locations. This role blends hands-on leadership with system management, ensuring smooth day-to-day operations, guest satisfaction, and accurate data reporting.

Key Responsibilities:

Set and monitor restaurant operations, cost controls, and performance metrics.
Manage POS, inventory, and online ordering systems.
Conduct store visits and operational audits.
Configure and maintain restaurant hardware and software, including KDS, printers, handhelds, and pay terminals.
Coordinate with vendors and technical teams to ensure reliable system performance.
Analyze sales, inventory, and menu performance data.
Support and train managers and new hires on systems and procedures.

Qualifications:

Experience managing multi-location restaurant operations.
Previous exposure to online ordering, loyalty, or gift card systems.
Background in both restaurant operations and IT systems coordination.
Analytical mindset for improving efficiency, accuracy, and profitability.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Confidental Company

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Operations and Systems Manager