Seeking a strategic and dynamic Event Lifecycle & Business Manager who will serve as the internal 'Product Manager' to oversee two critical lines of business: Degy Concepts (our portfolio of immersive special events) and TicketSilver (our ticketing platform). This role combines event portfolio management with lifecycle product ownership, requiring both strategic vision and hands-on execution. The ideal candidate will serve as the bridge between business strategy, customer needs, crossfunctional teams, and operational execution across these two lines of business. You will be responsible for defining and executing the product roadmap for TicketSilver while simultaneously managing the lifecycle of our immersive event portfolio - ensuring both deliver exceptional value to clients and drive sustainable business growth.

JOB POSITION: Event Lifecycle & Business Manager

TYPE: Remote Work Position

POSITIONS TO HIRE: 1

START DATE: February-March 2026

COMPENSATION: Annual starting salary: $60,000 USD

DUTIES WILL INCLUDE (BUT ARE NOT LIMITED TO):

Concept Lifecycle Management

Lead the end-to-end product lifecycle for immersive events (current & emerging) and TicketSilver platform from ideation through execution and optimization
Define and execute the roadmap for concepts, balancing innovation with operational excellence
Conduct market research and competitive analysis to identify opportunities for new product development and existing product improvements
Drive improvement and optimization through performance analysis and iterative enhancements

Go-To-Market & Launch Management

Develop go-to-market strategies in coordination with the marketing department
Create and manage concept launch schedules and timelines
Drive inter-department communication to ensure alignment across teams during launches
Manage event operations documentation including SOPs, riders, and handbooks

TicketSilver & YES Degy Operations

Execute end-to-end operations for company ticketing platform and promotional products
Manage client and event onboarding processes
Oversee event creation, ticket configuration, sales and customer service
Handle customer relations for ticketing and promotional product interactions

Client & Market Focus

Deliver exceptional customer service across ticketing operations and event experiences
Drive sales initiatives for both platform services and event products
Gather and synthesize client feedback to inform product roadmap decisions
Maintain awareness of industry trends and competitive landscape through ongoing market research

Financial Performance & Analytics

Own P&L responsibility for both product lines, tracking revenue, costs, and profitability
Manage and analyze product financial statements and drive ROI optimization
Provide data-driven insights and recommendations to support strategic decisoin-making

Cross-Functional Leadership

Collaborate with sales, business development, operations, and marketing teams to align product initiatives with business objectives
Partner with senior management to communicate product strategy, performance, and growth opportunities
Serve as the primary point of contact for all product-related inquiries and escalations
Facilitate stakeholder alignment on priorities, timelines, and resource allocation

Requirements

Prefer a Bachelor's degree in business, marketing, operations, entrepreneurship, or a related field of studies
3+ years of product management experience or operational work; preferably in events or entertainment field
Demonstrated experience with product lifecycle management
Strong analytical skills with P&Ls
Microsoft office suite knowledge
Proficiency in product management tools
Excellent communication and stakeholder management skills
Capacity to meet deadlines while maintaining quality standards
Strong critical thinking skills to identify issues and propose solutions
Effective time management skills
Ability to work in a fast-paced environment
Ability to work both independently and part of a team
Must be a United States Citizen or qualified to work in the U.S. Must be based in the United States

Benefits

Opportunities for bonuses based on performance
Salary increases based on performance
Qualification into company's 401k plan after required time served
Paid Time Off (PTO) including vacation and paid holidays
General work expenses covered (office Wi-Fi, computer, travel)
Optional cell phone service offered through corporate phone plan

Degy Entertainment

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