The opportunity

Delaware North is hiring a full-time Finance Shared Services Manager to join our team. As a Finance Shared Services Manager, you will be responsible for driving operational excellence, ensuring data integrity, and fostering a culture of continuous improvement within both the team and the Revenue Integration product. Candidates can work hybrid out of our Buffalo, NY office or remote if outside that job market. If you are seeking a role that provides career growth and a fast-paced work environment, apply to join our team!

Pay

Minimum – Anticipated Maximum Base Salary: $76,800 - $96,700 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Monitor team workload, allocate resources effectively, and ensure accurate, timely execution of all revenue integration activities
Oversee automated journal entry posting and RI account reconciliations, ensuring compliance with deadlines, controls, and policies
Lead resolution of data exceptions and interruptions, serve as primary contact for audit requests, and maintain proper documentation
Develop and enforce governance standards to drive automation, standardization, and control across revenue processes
Act as subject-matter expert on revenue data flows, support implementation of automation initiatives, and build team capabilities for future growth

More about you

Bachelor’s degree in business, accounting, or related field
Minimum of 3 years of experience with point-of-sale systems, revenue accounting, financial or accounting information systems, and reconciliation software
Previous supervisory or management experience required
Proficient in Microsoft Office, especially Excel
Strong analytical, communication, and leadership skills
Ability to collaborate effectively across departments and with technical teams

Shift details

M-F
Evenings as needed

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$76,800 - $96,700 / year

Delaware North

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Finance Shared Services Manager