Delta Powersports is seeking to hire a well-qualified Finance and Insurance Manager to join our team. Below are the details of this position:

Position Summary

The Finance & Insurance (F&I) Manager is responsible for managing all customer financing, insurance products, and aftermarket protection offerings while ensuring full regulatory compliance and maximizing dealership profitability. This role serves as the final step in the sales process, delivering a professional, transparent, and efficient customer experience that protects both the customer and the dealership.

Key Responsibilities: Finance & Lending Operations

Present and secure financing options for ATVs, Side-by-Sides, motorcycles, snowmobiles, and power equipment
Work with multiple lenders to obtain competitive approvals and structure deals appropriately
Accurately submit, track, and fund all finance contracts in a timely manner
Ensure all contracts are complete, accurate, and compliant before delivery

Product Presentation & Profit Generation

Present F&I products clearly and ethically, including:
Service contracts / extended warranties
GAP coverage
Tire & wheel, protection plans, and prepaid maintenance
Achieve targeted F&I penetration rates and per-unit revenue goals
Maintain strong product knowledge and adjust presentations based on customer needs

Compliance & Risk Management

Ensure compliance with all federal, state, and lender regulations (Truth in Lending, privacy laws, etc.)
Maintain accurate documentation and audit-ready deal jackets
Follow dealership policies regarding disclosures, signatures, and record retention
Protect the dealership from chargebacks, funding delays, and compliance exposure

Customer Experience

Deliver a professional, pressure-free, and transparent closing experience
Clearly explain terms, payments, and coverage in a way customers understand
Resolve finance-related customer concerns post-sale when needed
Support repeat business and long-term customer trust

Collaboration & Reporting

Work closely with Sales Managers, Sales Consultants, and Accounting
Provide daily and monthly F&I performance reporting (PVR, penetration, funding status)
Assist in training sales staff on finance handoff, credit pre-qualification, and compliance basics

Performance Metrics (KPIs)

F&I gross profit per unit (PVR)
Product penetration rates
Contract funding turnaround time
Chargeback levels
Compliance audit results
Customer satisfaction and deal accuracy

Qualifications & Experience

2+ years of F&I experience in powersports, automotive, or RV preferred
Strong understanding of retail installment contracts and lender processes
Proven track record of meeting or exceeding F&I performance goals
High level of attention to detail and organizational discipline
Professional communication and customer-facing skills
Proficiency with dealership management systems (DMS) and lender portals

Required Attributes

High ethical standards and compliance-first mindset
Ability to work under deadlines and manage multiple deals simultaneously
Strong financial acumen and sales aptitude
Team-oriented, accountable, and results-driven

Compensation

This is a performance-based commission position
Compensation tied to F&I gross, penetration, and compliance metrics

Work Environment

Full-time, in-store position
Schedule aligned with dealership operating hours
High-volume, fast-paced retail environment

Job Type: Full-time

Pay: $90,000.00 - $125,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Gym membership
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Delta Powersports

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Finance and Insurance Manager