Company Description

Editory Atelier is a New York City-based beauty and design brand specializing in hand-painted press-on nails, inspired by fashion, architecture, and contemporary art. The brand transforms nails into wearable pieces of art through its thoughtfully curated collections. Collaborating with designers, stylists, and creatives, Editory Atelier merges elements of beauty, fashion, and design to bring editorial beauty into everyday style. The company is dedicated to innovation and creativity in redefining modern nail artistry.

Role Description (2–3 openings)

We're looking for detail-oriented, process-driven students or recent graduates to join our team as a Brand Operations Associate. This is a cross-functional role that spans both e-commerce operations and in-person customer experience — ideal for someone who is equally comfortable working behind the scenes and engaging directly with customers at events. You'll work closely with the founding team and gain mentorship across both digital retail and brand operations.

Responsibilities

E-Commerce & Fulfillment

Upload and maintain product pages on Shopify (images, descriptions, pricing, inventory)
Monitor order flow and fulfillment processes; flag issues and support resolution
Track inventory levels and coordinate with the team on restocking
Identify and suggest improvements to the checkout and shipping experience
Support maintenance and content updates for the B2B collaboration website, including copy edits, image updates, and page layout adjustments
Assist in iterating on the B2B site design to ensure it accurately reflects the brand and serves wholesale and collaboration partners effectively
Flag and troubleshoot any site issues, broken links, or outdated content

Customer Experience & Events

Support setup and execution of pop-up events and brand activations
Engage with customers on-site, guiding them through product selection and sizing
Collect and document real-time customer feedback and behavioral observations
Identify friction points in the customer journey and communicate findings to the team

Qualifications

Currently enrolled in or recently graduated from a program in Business, Marketing, Communications, Fashion Merchandising, UX/UI Design, or a related field
Hands-on experience with Shopify — including storefront configuration, product page management, and basic theme or layout adjustments
Foundational understanding of UX/UI principles, with an eye for clean, intuitive digital experiences
Ability to evaluate a customer-facing webpage and identify usability or design improvements
Detail-oriented and organized, with the ability to manage multiple tasks independently
Strong interpersonal skills and confidence engaging with customers in person
Interest in fashion, beauty, retail, or consumer brands

Bonus

Experience with UX research, customer journey mapping, or usability testing
Familiarity with tools such as Figma, Notion, or Google Analytics
Prior experience in retail, events, or a DTC brand environment

What You'll Gain

Direct mentorship from EDITORY's founding team on e-commerce strategy, operations, and brand experience
End-to-end exposure to how a fashion-tech brand operates — from digital storefront to live customer touchpoints
Hands-on experience supporting real product launches, pop-ups, and brand activations
A well-rounded operational foundation applicable across DTC, retail, and startup environments

📩 To Apply

Send your resume to info@editoryatelier.com

Editory Atelier

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