Claim Business Systems Analyst I

Title: Claim Business Systems Analyst I

Company: Everest Insurance Company

Job Category: Claims

Job Description: About Everest

At Everest, you become part of a global leader in risk management with over 50 years of heritage. You help businesses survive and thrive, and economies function and flourish. You underwrite risk, growth, progress, and opportunity. As part of our global team, you focus on disciplined capital allocation and long-term value creation for all stakeholders-while caring deeply about your impact on communities and the wider world.

About the Role

As a Claim Business Systems Analyst I , you'll play a key role in supporting the growth of our Claims organization. You'll contribute to transitioning TPA business to Direct Handle, shifting oversight to Everest Insurance® Ops, and tackling a variety of projects that require analysis, documentation, and process design. You'll report to the AVP, Operations & Systems-Claims and work as an individual contributor within the Everest Insurance® Operations Management team.

What You'll Do

You'll bring a hybrid skillset to perform a wide range of responsibilities, including:

Project & Process Leadership

• Lead projects and coordinate work streams to meet strategic goals. • Enhance and streamline business system processes for greater efficiency.
Analysis & Documentation

• Gather, document, and analyze business requirements. • Conduct data analysis to identify issues, trends, and opportunities. • Organize and facilitate meetings to drive decisions and collaboration. • Solve complex problems involving systems, data, and processes.
Process Design

• Improve operational processes across the claims lifecycle. • Identify and support enhancements across the Everest Insurance® Claims platform.
System Implementation

• Lead Claims systems projects from strategy through post-delivery. • Document requirements and manage technology resources. • Support the design and deployment of technology tools. • Build business process solutions using tools like Power Apps and SharePoint.
Analytical Support

• Analyze workflows and data to inform decisions and improve outcomes. • Track and report on Claims Operations metrics.
Business Process Expertise

• Develop subject matter expertise in Claims systems and processes. • Promote best practices and optimal system utilization.
Change Management

• Lead change initiatives across the Claims organization. • Facilitate adoption of new processes and tools. • Champion continuous improvement and innovation.
What You Bring

Education & Experience

• Bachelor's degree preferred, but not required. • 3+ years of experience in software development lifecycle (business analysis, systems testing, or data analytics) preferred. • Experience in property and casualty insurance, Claims, or Guidewire applications is a plus. • Familiarity with GW ClaimCenter, Duck Creek, Power Apps, and SharePoint is beneficial.
Skills & Competencies

• Strong focus and ability to deliver results. • Leadership and influence across teams and projects. • Creative problem-solving and issue resolution. • Excellent organizational and multitasking skills. • Strong work ethic and customer service orientation. • Effective verbal and written communication. • Ability to thrive in a remote, team-oriented, global environment. • Proficiency in Microsoft Office and other relevant software.
Additional Information

To be considered, you must be eligible to work in the U.S. and provide valid employment eligibility documentation.

Salary Range: $95,000 - $130,000 annually Your compensation will be based on your education, experience, qualifications, and location. You'll also enjoy a comprehensive benefits package including health insurance, wellness programs, life and disability coverage, 401(k) match, retirement savings, paid holidays, and PTO.

What if I don't meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn't align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging. • Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

Type: Regular

Time Type: Full time

Primary Location: Remote, CA

Additional Locations:

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

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