At Fields Data Recovery, we help businesses and individuals recover critical data from failed hard drives, SSDs, RAID systems, flash media, and other devices. When backup solutions are unavailable or unsuccessful, clients come to us during some of the most stressful moments they may face with their data.

As a Bilingual Account Manager, you will work directly with inbound leads and guide clients through the data recovery process from initial enquiry through sale. This is a fast-paced, phone-focused role that requires confidence, strong communication skills, sound judgment, and the ability to build trust quickly. The ability to communicate clearly and professionally in both English and Spanish is essential in this role.

You do not need prior data recovery experience. We will train you on our services, process, and expectations. You do need to be comfortable speaking with a wide range of clients, learning technical concepts, handling objections, and managing a high volume of opportunities effectively in both English and Spanish.

What we are looking for:

Professional fluency in both English and Spanish
Sales experience, especially phone sales or closing experience, is strongly preferred
Strong verbal communication skills and a confident, professional phone presence
Ability to build rapport quickly and guide clients through high-stress situations
Coachable, accountable, and open to real-time feedback
Organized and able to manage multiple active opportunities at once
Quick thinker with strong problem-solving ability
Adaptable and comfortable working in a performance-driven environment
Desire to learn a highly specialized service and become an expert over time

In this role, you will be expected to:

Manage inbound leads throughout the full sales cycle
Handle an average of 4-8 new opportunities per day while maintaining follow-up on existing cases
Communicate clearly and professionally with English- and Spanish-speaking clients
Explain our services clearly and professionally to both technical and non-technical clients
Use strong sales judgment, objection handling, and communication skills to maximize revenue
Stay organized and responsive while working a high volume of active cases
Accept coaching, participate in call reviews, and continually improve performance
Meet and exceed individual performance targets

Schedule:
This is a full-time position, 40 hours per week.
Training will take place Monday through Friday during our operating hours of 8:00 AM to 5:00 PM Central Time. Scheduled hours may be adjusted based on company needs.

Compensation:
Base salary: $40,000 per year
Uncapped bonus structure
Target earnings: $80,000+
High performers can earn into the six figures
Top performer on pace to earn approximately $120,000-$140,000 this year

Training:
Our services are highly specialized, and successful Account Managers must become comfortable explaining technical concepts to clients with varying levels of knowledge and urgency. Training is provided by management and team members and is designed to help you succeed in both the technical and sales aspects of the role.

Benefits:
Health insurance available after 90 days
Choice of HSA or traditional health plan
Paid time off: 15+ days in the first year

If you are looking for a challenging and rewarding opportunity with strong earning potential, we encourage you to submit your resume for consideration.

For more information about Fields Data Recovery, please visit:
www.fields-data-recovery.com

Pay: $80,000.00 - $140,000.00 per year

Benefits:

Health insurance
Paid time off

Work Location: In person

Fields Data Recovery

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Bilingual Account Manager (English/Spanish)