Job Title: Payments Business Analyst

Location:📍 Charlotte

Terms: Full-Time

About Finzly

Headquartered in Charlotte, NC, and founded in 2012 by visionary minds shaping the future of banking and payments in the US, Finzly makes bank transformation radically simple. Our core-independent platform is trusted by some of the market’s leading financial institutions to transform operations and launch new products and services at speed.

We’ve been recognized with 20+ industry awards in the last two years – including three years in a row as one of the Best and Brightest Places to Work as well as accolades for Best Parallel Core Technology, Best Corporate Payments Solution, Best Payments-as-a-Service Provider, and Best Trading System. Quite simply, Finzly is known for being the best in everything we do, giving you the perfect opportunity to grow your career with impact.

Role Overview

We are seeking a passionate and driven Payments Business Analyst to join our growing team. This role offers the opportunity to work on cutting-edge fintech solutions, contribute to high-impact projects, and collaborate with talented professionals across the organization.

Key Responsibilities

Gather, analyze, and document business and functional requirements.
Create BRDs, FRDs, user stories, process flows, and acceptance criteria.
Work with banks and internal stakeholders to understand payment processing needs.
Support implementation of payment products across ACH, Fedwire, RTP, FedNow, and SWIFT.
Participate in backlog grooming, sprint planning, and requirement walkthroughs.
Collaborate with development and QA teams throughout the SDLC.
Support UAT, production issue analysis, and client escalations.
Conduct gap analysis and recommend product enhancements.
Ensure solutions comply with industry standards and payment regulations.

Required Qualifications

10 +years of experience in Banking or Payments.
Strong Business Analyst understanding of ACH, Fedwire, RTP, FedNow, and SWIFT payment processing.
Knowledge of ISO 20022 payment messaging.
Experience writing user stories, BRDs, FRDs, and acceptance criteria.
Experience with Agile/Scrum methodologies.
Familiarity with JIRA and Confluence.
Excellent communication and stakeholder management skills.

Preferred Qualifications

Experience with payment hubs or payment modernization platforms.
Knowledge of compliance, sanctions screening, OFAC, AML, and fraud controls.
Experience with APIs, payment integrations, and file-based payment processing.
Exposure to banking products and treasury management systems.

What We Offer:

Full Benefits Package: medical, dental, and vision coverage with HSA options!
Healthcare FSA and Dependent Care FSA.
Company-paid Life Insurance
Company-paid Long-Term Disability
Paid Holidays and Generous Paid Time Off
Retirement Savings Plan
Short Term Disability, Critical Illness, and Accident Insurance
Wellness Programs, including Employee Assistance Program
Annual Cash Bonus and more!

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