The Client Success & Strategy team at Force Therapeutics is the engine that powers the implementation, support, success, renewal and growth of Force's growing portfolio of Hospitals, Health Systems and Orthopedic Specialty Practices throughout the US. The Client Success team works with each client in a highly customized fashion to ensure they reach their unique goals while living our mission to extend Force's reach and impact via hospitals and health system partnerships across the country. We are looking for an EHR Integration Project Manager with a track record of managing EMR integrations within a high-growth organization.

As the EHR Integration Project Manager, you will oversee the full integration life cycle between healthcare system EMRs and the Force platform to ensure seamless case creation and update in Force and share important data back to client EMRs. You'll provide integration best practices that lead to an outstanding client onboarding experience and a faster time to value, building upon the momentum from the Sales process and setting the tone for the client success relationship.

What you'll do:

Client Integrations & Optimization: You will own the end-to-end delivery of EHR integrations, including requirements gathering, solution design, build, testing, deployment, and ongoing support.You will oversee maintenance and ongoing improvements of existing client integrations and collaborate closely with product support. You will seek to continuously improve existing integrations by staying connected with the needs of our clients for registries and government mandates.

Technology Integration: You are responsible for leading client implementation calls on integration projects with new and existing clients.

Client Implementation Support: You participate in complex implementation projects, which include technical integrations and working cross-functionally with the clinical team. The process starts with support during the final stages of the sales process to ensure we're gathering the appropriate client information to inform implementation timelines through first patient live on the Force platform.

Operational Excellence: Proactively identify and implement project management best practices to streamline EMR integrations to ensure optimal Time To Value across our business. This can include development of SOWs, working with cross-functional teams to address any areas to create more efficiency within the integration process/existing integrations, and mentoring other team members to ensure timely and efficient delivery of services.

Training and Presentation Expertise: Act as the subject matter expert in integration best practices for the Force platform. Effectively lead calls providing recommendations and delivering integration best practices to IT stakeholders. Present to both prospective clients as well as existing clients on all matters related to integrations.

What you bring:

Integrations Experience in Digital Health or SaaS: You bring 3-5 years experience managing EMR Integrations within the healthcare sector (HL7, FHIR, etc). Experience working with RedoxEngine. Strong knowledge of clinical data transport standards (ORU, MDM, ADT, CCD). Hands-on experience with EHR integration projects (Epic, Cerner, Meditech, Allscripts, or others).

Project Management Skills: You have a strong track record of managing complex projects with an emphasis of delivering on schedule with a high degree of client satisfaction.

Customer-centric Approach: Demonstrated ability to navigate complex situations where ensuring clients are well informed along the integration journey. Attention to detail is critical.

Adaptability: Ability to adapt and operate in complex environments while successfully managing simultaneous projects.

Why Force

At Force Therapeutics, we're reshaping the future of remote therapeutic care. Our trailblazing platform, backed by insights from over 70 leading healthcare centers and millions of clinically-validated patient data points, not only intelligently extends clinicians' reach but also engages patients at every pivotal moment of their care journey, from surgery scheduling to recovery. Serving 700,000 patients across hundreds of national facilities and validated by 145 studies, our impact resonates in both clinical and financial spheres. As we edge closer to a transformative phase of explosive growth, we're seeking dynamic team members to join our journey.

At Force Therapeutics, the well-being and growth of our team members comes first. Our robust benefits package reflects this commitment, ensuring that every aspect of our employees' professional and personal lives is supported:

Medical, Dental, and Vision Insurance: Comprehensive coverage to ensure you and your family's health needs are always met.
401k Retirement Planning: To set you up for long-term financial security with a company match.
Pre-tax Commuter Benefits: Pre-tax option towards parking and transportation to help you get around town.
Generous PTO: Ample vacation time, unlimited safe and sick time, volunteer time off, and extra holidays, so that you take the time you need.
Summer Fridays: A nod to work-life balance, ensuring you get the most out of those sunny summer days.
Remote-Friendly Workplace: We believe doing your best work means providing the flexibility to do that work in the environment where you feel most productive.

Pay Transparency Notice

At Force Therapeutics, we prioritize transparency and fairness in all aspects of our business, including the way in which we compensate our people. To ensure that all candidates and employees understand our compensation structure, we provide clarity on pay ranges for each role. Our intention is to provide equal opportunities, eliminate pay gaps, and maintain competitive salaries benchmarked against industry standards.

The base salary range for this role is : $100,000 - $140,000 per annum*

*Salaries are determined based on qualifications, experience, and other relevant factors. Adjustments may be made to accommodate local market conditions and geographic cost-of-living differences.

Equal Employment Opportunity at Force

Force Therapeutics values diversity and is committed to creating an inclusive environment for all team members. We base all employment decisions on merit, qualifications, and business needs, without regard to race, color, religion, belief, national or social origin, sex, age, physical or sensory disability, HIV status, sexual orientation, gender identity/expression, marital status, military service, or any other protected status. We proudly encourage candidates of diverse backgrounds and experiences to apply.

Disclaimer for Job Postings

Our company only posts job openings on our official website and LinkedIn. We do not use social media platforms or personal messaging apps for job postings. Legitimate communication from our company will come from official email addresses associated with our domain (forcetherapeutics.com). If you encounter what you suspect to be a fraudulent job posting or communication claiming to be from our company, please report it to us immediately via security@forcetherapeutics.com.

Force Therapeutics

Latest Jobs

EHR Integration Project Manager