Continue to Grow with GXO.

At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.

Logistics at full potential.

At GXO Logistics, we believe that positive financial results are what fuel our growth and keep us at the top of our industry. As the Manager, Order to Cash you will play a key role in facilitating the order to cash process through research and analysis of invoicing requirements. You’ll provide support to the Senior Manager Order to Cash by assisting with complex reconciliations, regular reporting, invoicing/contract interpretation, and acting as a liaison between account management and the customer.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

End-to-end management of financial onboarding for new customers by interpreting contract terms, work orders, pricing exhibits, and operational requirements to establish accurate invoice structures.
Create value for GXO by establishing sound invoicing practices and contract interpretation that reduce credit memos and customer disputes.
Manage new customer invoicing until stabilized, ensuring revenue recognition accuracy, contractual alignment, and SOP drafting.
Partner with Operations, Pricing, Account Management, Operational Finance, IT, and Legal to clarify billing details and secure invoice approvals.
Act as subject matter expert and conceptualize invoicing strategy, adherent to customer contracts.
Demonstrate sound judgement in contract interpretation and drive resolution of contract ambiguity with stakeholders and business partners.
Act as liaison between Collections, Pricing, Account Management, Operations, IT, and the AR/Cash App teams to resolve issues and drive financial accuracy.
Play a role in managing customer relationships by supporting customer inquiries related to billing, documentation, disputes, and payment application.
Support month-end close activities to include reconciliation, revenue validation, variance research, and accrual coordination.

What you need to succeed at GXO:

At a minimum, you’ll need:

Bachelor’s degree Accounting, Economics, Finance, Statistics or related discipline or related work or military experience
5-10 years of Cash Management, Accounting, Finance, experience
Excellent research-based, critical thinking and problem-solving abilities
Ability to produce written and verbal communication to senior audiences
Comprehensive and analytical problem-solving skills

It’d be great if you also have:

Business to Business Cash Application/Management or related Account Receivables
Experience working in a high-volume/ high transaction environment
Oracle or SAP experience
Advanced Microsoft Office Word, Excel (Pivot, lookup queries) and PowerPoint
SQL experience for data extraction, reconciliation, and troubleshooting large datasets
Background in logistics or warehouse operations

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

GXO Logistics

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