About ICC Cable Corp.

ICC Cable Corp. is an industrial electrical distributor specializing in wire, cable, and electrical components for demanding commercial and industrial applications. We are actively modernizing our sales operations and building a digital commerce presence to reach new customers and channels. This is a foundational hire that will help shape what ICC Cable Corp. looks like for the next decade.

Position Overview

We are seeking an E-Commerce & Technical Sales Specialist to join our team with a dual mandate: support our existing inside sales operations while taking the lead on building our e-commerce presence. E-commerce development is the core of this role — we are looking for someone who can architect and grow a digital storefront, and who is energized by building something from the ground up.

The ideal candidate has hands-on experience managing e-commerce platforms and large product catalogs — whether in industrial, manufacturing, wholesale distribution, or any technical product space. You do not need a background specifically in electrical products; what matters most is your ability to translate complex product data into a seamless online buying experience. Strong digital marketing instincts and a builder mentality are essential. You will work alongside our inside sales team to learn our business before taking full ownership of the e-commerce build.

Key Responsibilities

Technical Sales & Customer Support

Handle daily quoting, order processing, shipping coordination, invoicing, and customer communications through our ERP system
Create accurate, technical quotes for industrial electrical components and cables
Provide spec sheets and technical documentation to assist customers with product selection and engineering approvals
Follow up on leads and customer inquiries to ensure high conversion rates and satisfaction
Process customer orders and coordinate fulfillment, ensuring data integrity in the ERP system
Maintain awareness of product updates, pricing changes, and supply chain developments
Support relationship development by occasionally attending customer meetings with the sales team
Assist and attend for industry trade shows and marketing events

E-Commerce Development & Digital Strategy

Lead the setup, configuration, and ongoing optimization of our e-commerce storefront
Build and manage a high-integrity product catalog — mapping technical attributes for an intuitive search experience for engineers and electricians
Write technically accurate, SEO-optimized product descriptions and ensure a seamless digital journey from spec download to checkout
Evaluate and recommend the best website strategy to support our e-commerce goals
Produce and edit professional product photography and short-form video content
Manage and grow our presence on LinkedIn and other digital channels
Research and adopt AI tools to streamline marketing content creation and, over time, daily operations

Market Research & Lead Generation

Build and maintain a CRM database of current and prospective customers for targeted outreach
Research and qualify new leads while monitoring competitor digital activity
Conduct market research and contribute to business planning for future channel expansion
Collaborate with the sales team on SWOT analysis and strategic recommendations

Qualifications

Required

1-3 years of experience in e-commerce, technical sales, industrial distribution, or marketing support
Advanced Microsoft Excel skills - XLOOKUPs, Pivot Tables, data validation - for SKU management and product uploads
Familiarity with e-commerce platforms (Shopify preferred) or digital product listing management
Basic proficiency in photo/video editing tools (Adobe Creative Cloud, Canva, or equivalent)
Exceptional written and verbal communication skills with a professional, customer-facing presence
Self-directed with strong attention to detail and the ability to build new processes from scratch

Preferred

Prior experience in an industrial, electrical, or technical distribution environment
Familiarity with Google Shopping, Google Merchant Center, or SEO best practices for product pages
Experience with CRM systems and lead management workflows
Experience producing short-form video content for B2B or technical audiences
Exposure to AI content generation tools for copywriting, image creation, or video scripting

Why ICC Cable Corp.

Build our e-commerce presence from the ground up - real ownership, not maintenance
Clear growth path into a Digital Commerce Lead role as our platform scales
Work with a full product line backed by decades of industry expertise
A collaborative, entrepreneurial team where your ideas and feedback directly shape company direction
Competitive compensation: $70,000 - $75,000 annually, commensurate with experience

Pay: $70,000.00 - $75,000.00 per year

Benefits:

Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance

Work Location: In person

ICC Cable Corp.

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E-Commerce & Technical Sales Specialist