Amazon | Walmart | 3PL Operations

In The Black Consulting | Mooresville, IN / Hybrid

About In The Black

In The Black Consulting is a growing eCommerce advisory and 3PL business helping brands build the operational foundation they need to scale.

We work across marketplace strategy, Amazon, Target and Walmart operations, inventory management, fulfillment, warehousing and logistics. Our 3PL operation is expanding to support multiple clients, brands, SKUs and warehouse locations.

We're looking for an eCommerce operator who can take ownership of the day-to-day marketplace and client operations side of the business.

This is not a traditional warehouse manager position and it is not primarily a paid advertising role. We need someone who understands how Amazon and Walmart actually operate and can connect what is happening on the marketplaces with inventory, fulfillment, our warehouse team and our clients.

What You'll Own

Amazon, Target & Walmart Marketplace Operations

You will own day-to-day operational management of Amazon Seller Central, TGT+ and Walmart Marketplace for assigned clients, including:

Catalog and listing management
New SKU setup and launches
Variations and item maintenance
Listing suppressions and operational issues
Seller Central cases and issue resolution
Account health monitoring
FBA/FBM inventory and replenishment
Walmart Marketplace operations
Inventory availability and stockout monitoring
Coordination of FBA/Walmart/retailer shipments with our warehouse
Basic marketplace reporting and operational analysis

You'll also support Shopify and additional marketplaces as our clients expand.

Client & 3PL Operations

You will be the day-to-day operational connection between our clients and warehouse team.

Responsibilities include:

Client onboarding
SKU, UPC, carton and case-pack data management
WMS client and SKU setup
Coordinating expected inbound shipments and receiving information
Monitoring inventory across warehouse and marketplace locations
Identifying inventory discrepancies and coordinating resolution
Supporting inventory forecasting and replenishment
Managing operational calendars, launches and deadlines
Maintaining client action items and open issues
Preparing operational and inventory reporting
Running or participating in client status meetings
Escalating risks before they become client problems

Our Warehouse Manager owns the physical movement and accuracy of inventory inside the warehouse. You will own the system, marketplace and client side of the operation.

Vendor & Advertising Coordination

We have separate resources responsible for paid advertising execution. You will help make sure those resources stay aligned with client priorities, budgets and deadlines.

You'll track open deliverables, reporting and approved budgets, follow up when something isn't getting done and escalate performance or strategic issues when appropriate.

You are not expected to personally manage paid advertising campaigns.

Systems & Process

We're building an operation designed to scale.

You'll become a power user of our warehouse management system and help us create repeatable processes for:

Client onboarding
Marketplace setup
SKU setup
Inventory management
Receiving and fulfillment coordination
FBA/Walmart replenishment
Returns
Reporting
Client communication
Vendor management

We want someone who sees a broken process and thinks, “How do we make sure this doesn't happen again?”

What We're Looking For

Required:

2+ years of hands-on Amazon Seller Central experience
Strong understanding of Amazon marketplace operations
Experience managing catalog, inventory, FBA and marketplace issues
Strong Excel or Google Sheets skills
Excellent organization and follow-through
Ability to manage multiple clients, priorities and deadlines
Comfortable working independently in a growing business
Strong written and verbal communication
Willingness to learn and become highly proficient in warehouse/WMS operations

Strongly preferred:

Walmart Marketplace experience
TGT+ experience
Shopify experience
Experience working for an eCommerce brand, marketplace agency or 3PL
WMS or inventory management system experience
Experience coordinating FBA replenishment
Experience working across multiple brands or client accounts
Understanding of B2B/retail fulfillment, EDI or retailer routing requirements

Who Will Be Successful Here

This role is for an operator, not someone who waits for a task list.

You might notice that Amazon inventory will stock out in three weeks, determine what's available in the warehouse, coordinate replenishment with the warehouse manager, resolve an issue with the shipment, update the client and make sure the task is actually completed.

You are comfortable asking questions when you don't know something, but once you understand the objective, you take ownership.

You like details, but you also understand why the details matter to the business.

You're comfortable joining a growing company where we're building some of the processes and systems as we scale.

What You Won't Be Responsible For

You won't be expected to personally run the warehouse floor, pick and pack daily orders, manage accounting, execute paid advertising campaigns or sell new business.

You will work closely with our Founder, Warehouse Manager, warehouse team, advertising resources and bookkeeper.

Location

This role will support our warehouse operations in Mooresville, Indiana.

I'd strongly prefer someone who can be onsite regularly, particularly during onboarding, WMS implementation, major inbound shipments and new-client launches.

Pay: $55,000.00 - $75,000.00 per year

Benefits:

Flexible schedule
Paid time off

Experience:

E-commerce: 2 years (Required)
Microsoft Excel: 2 years (Required)

Language:

English (Required)

Ability to Commute:

Mooresville, IN 46158 (Required)

Work Location: Hybrid remote in Mooresville, IN 46158

In The Black Consulting LLC

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