Company Description InBloom Jewelry is a United States–based jewelry company located at 100 E Patrick St in historic downtown Frederick, Maryland. The business operates in a vibrant retail area, serving regional and virtual customers with distinctive jewelry pieces and personalized service. Team members collaborate closely in a boutique environment where creativity and fine craftsmanship are highly valued. The company offers opportunities to contribute to custom designs, client consultations, and a curated in-store experience.

Help clients turn meaningful stories into beautiful jewelry.

InBloom Jewelry is actively searching for a thoughtful, creative, and relationship-oriented Custom Jewelry Designer / Sales Consultant to join our gallery team full-time.

Our work brings together artistry, craftsmanship, and personal meaning. From transforming treasured heirlooms into pieces clients will love wearing again to creating one-of-a-kind fine jewelry, we help people celebrate their relationships, milestones, and individual style. Our design aesthetic draws inspiration from the natural world, art, and vintage elegance, while honoring each client’s unique vision.

This is a client-facing design and sales position. You will guide clients through discovery, design decisions, and purchasing, then collaborate with our CAD design and goldsmithing team to bring their pieces to life.

The right person combines a strong design eye with genuine curiosity about people, confidence discussing budgets, and excellent follow-through. You should enjoy both the creative conversation and the practical details that turn an idea into a beautifully completed project.

What you’ll do

Welcome gallery visitors and create a warm, attentive, professional experience.
Lead custom-design consultations, listening closely to each client’s story, preferences, lifestyle, and budget.
Help clients explore heirloom redesign, custom fine jewelry, bridal jewelry, and pieces from our collections.
Develop and communicate design concepts that balance the client’s vision, wearability, craftsmanship, and budget.
Intake, sort, and evaluate existing clients' fine jewelry for trade, repurpose, and sentimental value.
Provide expert guidance in diamonds, gemstones, precious metals, settings, proportions, and design options using an existing framework of 350 original design models.
Present customized design concepts and pricing clearly, answer questions, and confidently help clients move from interest to commitment.
Maintain accurate consultation notes, client records, design specifications, approvals, and follow-up tasks.
Collaborate with our CAD designer and goldsmith production team, providing clear project information and confirming feasibility and timing before making commitments.
Keep clients informed throughout the process and manage questions or changes with care.
Coordinate finished-piece presentations and follow up after delivery to build lasting relationships.
Contribute to gallery presentation, daily organization, and a polished client experience.
Take ownership of sales goals, timely follow-up, and the accuracy of your project handoffs.

Who you are

You are someone who:

Has a strong aesthetic sensibility and an appreciation for fine craftsmanship.
Enjoys helping people articulate what they love—even when they do not yet know how to describe it.
Understands that meaningful jewelry can carry memories of love, celebration, loss, and family history.
Is comfortable discussing pricing and asking for the sale without creating pressure.
Demonstrates fast cognitive speed, processing information quickly and accurately both verbally and via
Can balance creative enthusiasm with accuracy, organization, and realistic expectations.
Follows through consistently and keeps details from falling through the cracks.
Welcomes feedback, communicates directly and respectfully, and contributes to a collaborative team.
Takes initiative and responsibility rather than waiting to be reminded.

We value ownership: caring about the client, the details, and the outcome from the first conversation through the finished piece.

Experience and qualifications

Experience in consultative sales in fine jewelry, custom design, luxury retail, or another high-touch client-service environment.
Demonstrated ability to build trust, guide purchasing decisions, and maintain client relationships.
Fast Cognitive speed; able to process information quickly and accurately
Strong verbal and written communication skills.
Confidence using client-management systems, email, and digital project management tools.
An eye for proportion, color, detail, and personal style.
Ability to work full-time in our Frederick gallery.

Fine-jewelry experience, gemstone knowledge, hand sketching, and familiarity with custom jewelry production are especially welcome. CAD experience is a plus, but it is not the central responsibility of this position.

Why InBloom?

This is an opportunity to do work that is both creative and deeply personal. You will help clients reimagine treasured jewelry, celebrate important moments, and create pieces that feel uniquely their own.

You will work alongside a team of designers and goldsmiths in a business where the conversation with the client and the craftsmanship of the finished piece are closely connected. InBloom Jewelry specializes in custom design and heirloom redesign, with original collections rooted in nature-inspired artistry.

Position details

Job type: Full-time
Location: InBloom Jewelry, 100 E. Patrick Street, Frederick, MD 21701
Work setting: In person, in the gallery
Schedule: Gallery Open Hours Tuesday - Saturday
Compensation: Negotiable based on experience, starting at $75-$80k
Benefits: Health Insurance reimbursement, PTO, 401k match
Start date: As soon as possible

How to apply

Please apply via email at support@inbloomjewelry.com

Your résumé.
A short note explaining why InBloom’s approach to custom jewelry interests you.
An example of how you helped a client make a meaningful design or purchasing decision.
A portfolio or examples of creative work, if available. A portfolio is welcome but not required.

Please include your availability and earliest possible start date.

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k)
Employee discount
Health insurance
Paid time off
Relocation assistance

Work Location: In person

InBloom Jewelry

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