Help Desk Consultant (2 Openings)Location: Onsite in Summerville, SC
Start Date: October 1, 2026
Contract Duration: Through January 15, 2027, with potential for extension or conversion to full-time employment
Estimated Conversion Salary: Around $65,000 annually Responsibilities

Provide onsite help desk support during the go-live and subsequent operations.
Set up, configure, and troubleshoot computers, handheld scanners, and label printers.
Resolve issues involving Microsoft 365, Entra ID, Intune, and Active Directory.
Document and track requests in a ticketing system.
Escalate complex issues and coordinate with other IT teams to restore service.

Qualifications

Level 2 help desk or desktop support experience
Hands-on hardware configuration and troubleshooting experience, particularly with handheld scanners and label printers.
Working knowledge of Microsoft 365, Entra ID, Intune, and Active Directory.
Ticketing system experience.
Mac support experience is a plus.
Availability to work onsite in Summerville, including weekend hours.

Pay: $30.00 per hour

Expected hours: 20.0 – 30.0 per week

Ability to Commute:

Summerville, SC 29483 (Preferred)

Work Location: In person

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Help Desk Consultant