Technical Data Specialist

At James Imaging Systems, we're not just crunching numbers-we're powering smarter business decisions. We're looking for a detail-driven, tech-savvy Sales Data Analyst to join our Sales/Admin Team and help us deliver seamless, data-backed solutions to our clients.

For over four decades, we've been a trusted provider of business technology solutions in Southeast Wisconsin. Our team delivers top-tier office equipment, software, and services to schools, hospitals, corporations, and government agencies-helping them work smarter every day.

**MUST live in Wisconsin**

Travel & Work Locations:

This is a client-facing role that involves regular travel throughout Southeastern and Northeastern Wisconsin. You will work across all three of our office locations:

Brookfield, WI
Madison, WI
Neenah, WI

Travel is essential to support client site visits, environment mapping, and device tagging. NO OVERNIGHTS

What You'll Do:

Build and manage advanced billing reports for high-volume clients using Excel (pivot tables, formulas, and more)
Partner with Sales to support Managed Print Service (MPS) deals-from kickoff to implementation
Lead pre- and post-sales project coordination to ensure a smooth client experience
Maintain and update client environments using tools like:
- CRM (Sherpa)
- ERP (E-Auto)
- DCA (FM Audit)
- Mapping Tools (Illustrator & ECI Mapping Tool)
- Microsoft Office Suite
Conduct client walk-throughs, tag devices, and create environment maps
Input accurate data into all systems and support software setup for the Sales Team
Collaborate closely with our internal Sales Team-your primary client-to ensure they have the data and tools needed to succeed

What You Bring:

Background in technical service-understanding device functionality and troubleshooting is highly valued
Strong command of Excel and Microsoft Office (pivot tables are your playground)
Quick learner with the ability to master multiple platforms
Excellent communication and customer service skills
Familiarity with printers/copiers and contract management is a plus
Project management experience is a bonus

Benefits:

Medical / Dental / Vision Insurance
Competitive Paid Time Off Schedule
Company Paid Long Term Disability and Life Insurance
Voluntary Short-Term Disability, Additional Life Insurance and Accidental Coverage
Matching 401K
Company Paid Volunteer Day
Much More!

Pay: From $50,000.00 per year depending on experience
Diversity & Inclusion

We believe great ideas come from diverse perspectives. James Imaging Systems is proud to be an equal opportunity employer. We're committed to building an inclusive, supportive workplace for everyone.

James Imaging Systems

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