We are seeking a strong background in business process optimization to join our IT consulting team. In this role, you will work closely with clients to analyze current-state processes, identify inefficiencies, and design optimized, technology-enabled solutions that drive measurable business value. You will act as a bridge between business stakeholders and technical teams, ensuring solutions align with strategic objectives and operational needs.

Key Responsibilities

Partner with client stakeholders to understand business objectives, challenges, and existing processes
Conduct current-state (AS-IS) and future-state (TO-BE) process analysis using industry-standard methodologies
Identify process gaps, inefficiencies, risks, and improvement opportunities across people, process, and technology
Facilitate workshops, interviews, and working sessions to gather and validate business requirements
Translate business needs into clear, actionable requirements, including functional requirements, user stories, process flows, and acceptance criteria
Collaborate with solution architects, developers, and QA teams to ensure requirements are correctly interpreted and implemented
Support process redesign, automation, and digital transformation initiatives (e.g., ERP, CRM, workflow tools)
Assist in defining KPIs and success metrics to measure the effectiveness of optimized processes
Support change management efforts, including documentation, training materials, and stakeholder communications
Participate in user acceptance testing (UAT), defect triage, and solution validation
Provide consulting recommendations grounded in best practices and industry standards.

Required Qualifications

Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
3+ years of experience as a Business Analyst, preferably within an IT consulting or professional services environment
Proven experience in business process analysis and optimization
Strong understanding of process modeling techniques (e.g., BPMN, swimlane diagrams, value stream mapping)
Experience gathering and documenting requirements in Agile, hybrid, or Waterfall environments
Excellent analytical, problem-solving, and critical-thinking skills
Strong communication and facilitation skills, with the ability to engage both technical and non-technical audiences
Ability to manage multiple client priorities in a fast-paced consulting environment

Preferred / Nice-to-Have Qualifications

Experience with process automation, RPA, or low-code/no-code platforms
Familiarity with ERP, CRM, or enterprise workflow solutions
Consulting experience in industries such as finance, healthcare, manufacturing, or retail
Certifications such as CBAP, CCBA, PMI-PBA, Lean Six Sigma, or Scrum-related certifications
Experience supporting digital transformation or large-scale system implementations

Key Competencies

Process-oriented mindset with a focus on continuous improvement
Client-facing professionalism and consultative approach
Ability to translate complex concepts into clear, practical solutions
Strong documentation and organizational skills
Collaborative team player with a proactive attitude

Judge Consulting Group

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