Design Studio Advisor

We’re excited to announce that Southern Development Homes has joined Keystone Custom Homes as of April 30, 2025! Check out this blogpost and video for more info on this impactful partnership. https://www.keystonecustomhome.com/blog/keystone-expands-into-virginia/

As we continue to unify our teams and operations, we’re actively seeking new Team Members based in our Charlottesville, VA office and communities. While your employment will be under Southern Development Homes, you’ll be joining us at a pivotal moment in this exciting new chapter of growth and collaboration between our two companies and working closely with the Keystone Custom Homes Team. We are happy to answer more questions at the interview stage of our process. More information about Southern Development Homes can be found at their website: https://southern-development.com/

Keystone Custom Homes is looking for a highly motivated Design Studio Advisor in the Charlottesville, VA area to join our innovative, agile team on our journey to unprecedented levels of success! The Design Studio Advisor plays an vital part in helping us achieve our goals and further our mission of “Building Dreams Together.”

As Our Ideal Candidate, You Possess

Required Skills and Experience:

A positive, engaging personality with a natural ability to build relationships and connect with clients on a personal level.
A keen eye for detail, ensuring the highest quality in design choices and customer interactions.
Exceptional customer service skills, always striving to meet and exceed client expectations and needs.
A creative mindset with the ability to communicate effectively with clients of diverse styles and preferences.
Strong interpersonal, verbal, and written communication skills, able to quickly build rapport and trust with customers.
Proven project management skills, with a demonstrated ability to meet deadlines while managing multiple client projects.
A Bachelor's degree or equivalent experience in design or a related field.
Experience with BlueBeam or similar design software is preferred.

Key Responsibilities:

Guide customers through the design studio experience, assisting them in selecting options, finishes, and design elements for their new homes.
Ensure every client’s preferences are fully understood and integrated into their design selections, ensuring the highest quality and satisfaction.
Build and maintain strong, long-term relationships with clients, acting as a trusted advisor throughout the design process.
Collaborate with other team members, such as project managers and sales representatives, to ensure a smooth transition from design to construction.
Manage customer expectations and timelines, ensuring all design choices are made within the established deadlines.
Provide expert advice and suggestions to clients based on their style preferences and budget, ensuring a personalized design that aligns with their vision.
Stay up-to-date with industry trends and design innovations to provide clients with the most current and stylish options.
Handle customer questions and concerns with professionalism, ensuring a positive and productive experience.
Act as a liaison between customers and the construction team, ensuring all design selections are accurately implemented.
Use design software, such as BlueBeam, to communicate design concepts and selections to clients and internal teams.

If you possess all these qualifications, we invite you to apply and be part of our ambitious journey at Keystone Custom Homes. This is a unique opportunity to advance your career and be a catalyst for positive change within a dynamic, growing organization.

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Design Studio Advisor