Kennebec Behavioral Health/ Chief Technology Officer /Waterville, Maine

We are working with our client, Kennebec Behavioral Health, a community based behavioral health provider servicing the communities in central Maine and named one of the Best Places to Work in Maine for the last 4 consecutive years in seeking a Chief Technology Officer to join the team in Waterville, Maine.

The Chief Technology Officer provides executive leadership for Kennebec Behavioral Health’s information technology, data, and digital strategy. This role is accountable for ensuring continuity & security of computer and information services throughout the agency to effectively support clinical care delivery, operational performance, regulatory compliance, and strategic growth.

The CTO is responsible for planning, directing, and overseeing the technical strategy and coordination across the organization. The CTO serves as a key member of the Senior Leadership team and reports to the CEO. The role is to translate organizational priorities into scalable, secure, and sustainable technology solutions. The CTO has supervisory responsibility for all staff assigned to the IT department.

Benefits of the Job:

Mission driven leadership with organizational integrity
Health insurance with 3 plan options starting on first day of work
Dental, vision, short- and long-term disability paid by employer
Robust time off including 20 vacations days, 8 sick, 12 holidays and 1 personal day
Tuition reimbursement
Retirement plan with employer match
Wellness programs
Competitive salary $150k - $185k plus annual bonus opportunity

Requirements for the Chief Technology Officer:

BS degree, in Computer Science, Information Systems, or a related field, or equivalent education/experience in the computer science field
10 + years recent experience in computer and network operations management with at least 5 years in a leadership position, preferably in healthcare, behavioral health or similar industry
Experience leading teams, managing budgets, and guiding organizational change
Extensive experience with personal computers and software applications, MS Office, EMR systems and network and cloud-based solutions
Executive leadership and strong interpersonal skills, with the ability to collaborate and influence across clinical, operational, financial, and technical teams
Creative and persistent problem-solving ability
Ability to translate organizational needs into practical, actionable strategies and solutions
Systems level thinking with the ability to understand interdependence and anticipate the broader impact of technology and data decisions
Ability to translate business and clinical needs into technical solutions and explain complex concepts to non-technical leaders
Strong analytical capability, including the ability to interpret financial, operational, and performance data to inform decisions
Knowledge of healthcare information systems, data governance, privacy, and security requirements, including HIPAA
Proven ability to prioritize and oversee complex initiatives, balancing competing priorities, risks, and resources
Collaborative leadership style with a focus on clarity, accountability, and long-term sustainability

Responsibilities of the Chief Technology Officer:

Collaborate with senior managers to identify program priorities, goals and objectives related to information technology, data, and security
Provide strategic advice and recommendations to the CEO and senior leadership team on technology investments, risks, opportunities, and functions related to technology
Responsible for maintaining IT structures to prioritize system enhancements, EHR development, reporting needs, and technology initiatives
Design and/or develop IT procedures and policies
Provide oversight of core IT operations, including networks, hardware, telecommunications, and end-user systems, including all electronic equipment, phones and devices
Guide infrastructure modernization, vendor relationships, and outsourcing decisions as appropriate in junction with Director of IT Support
Oversee and ensure availability, reliability, and business continuity of technology systems across all sites
Ensures the reliability, performance, and cost-effective management of IT infrastructure through appropriate oversight, metrics, and delegation
Oversight for Security, Compliance & Risk Management
Provide executive oversight of the organization’s internally developed EHR (Electronic Health Records) system, ensuring it meets clinical, operational, billing, and compliance need and ensure the ongoing certification of the product
Translate leadership and end-user requirements into clear, actionable specifications for technical staff
Ensure disciplined change management, testing, documentation, and deployment of system updates
Balance innovation with system stability, usability, and data integrity
Oversee development and maintenance of Data, Reporting & Analytics
Responsible for Financial Stewardship with preparation and management of the annual budget for Information Technology operations
Ensure responsible vendor selection, contract management, and cost control
Lead, develop, and mentor the IT team, setting clear expectations, priorities, and performance standards for deliverables and customer service
Foster collaboration and problem solving between IT and other departments on care delivery processes, billing processes, and compliance processes
Prepare the IT department for future needs through succession planning and skill development
Stay current on emerging technology, data, cybersecurity, and healthcare trends by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional groups/committees

Kennebec Behavioral Health (KBH) is located in the heart of central Maine and has been providing comprehensive community mental health services in Maine since 1960. KBH offers clinic-based services including medication management and outpatient counseling for mental health, substance use disorder, and co-occurring disorders at five clinic locations in Augusta, Winthrop, Waterville, Farmington and Skowhegan as well as community and residential services.

KMA Human Resources Consulting has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE

Kennebec Behavioral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.

KMA Human Resources Consulting

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