Your Impact

The primary purpose of this role is to have single-threaded ownership of delivering Business projects that are medium to large in size, highly complex, and that typically involve multiple work streams/functional groups. This includes responsibility for managing projects end-to-end through the planning, development, execution, and implementation stages, while adhering to the PMO framework. This role may also have people leadership responsibility for more junior project management staff and contractors. Overall, this role contributes to an organizational function that plays an important role in moving the organization forward by providing large-scale improvements across the business.

This role applies human-centered and design-led approaches to problem definition, ensuring root causes are identified before solutions are prescribed. The ideal candidate should be able to demonstrate the ability to establish program structures, governance frameworks, and ways of working in environments where standardized processes do not yet exist. Partners cross-functionally to challenge assumptions, co-design new approaches, and drive adoption of innovative ways of delivering work.

What You Will Do

Delivers multiple Business projects/programs of medium to large size that are highly complex from planning to minimum realization with full responsibility and accountability for the outcomes; includes organizing and tracking project details and communicating consistently with project stakeholders and personnel.
Develops, analyzes, and manages all touch points of the project plan, including responsibility for scheduling, global resource forecasting, managing project financials, and providing input and justification for costs and budget impact.
Owns the overall performance (timeline, budget, and resource utilization) of large projects against plan and works through the project team to implement adjustments when issues/risks are identified and require resolution.
Partners with IT/Business for requests for information (RFI) and requests for proposal (RFP) processes from 3rd parties.
Drives the work for complex and large project teams by recommending or requesting resources to support project demands, communicating a clear vision of project goals and objectives, and providing technical knowledge and input for deliverables worked on by the team
Holds project teams accountable for meeting or exceeding expectations by coordinating team activities and managing milestones and deliverables
Controls and mitigates project risks/issues by performing the qualitative and quantitative analysis of scenarios and trigger events, planning responses, establishing contingency plans, anticipating dependencies affected by ongoing project changes, and recommending ways to mitigate future risks
Manages and ensures the alignment, buy-in, and support of diverse project stakeholders by building and maintaining relationships with internal customers, third-party vendors, and senior/executive management.
Responsible for tracking and reporting on key metrics (i.e., deliverables, measures of success, financials, duration, benefits) and communicating findings to program managers and senior/executive management. Facilitates necessary executive governance processes (i.e., SteerCos)
Owns the project execution plan (i.e., work breakdown structures) and business objectives (e.g., process design/re-design, change management, deployment approach, management and end user readiness), partnering with IT and/or Functional teams to translate business plans into tactical action items.
Participates in formal and informal training to continuously develop technical capabilities and project management skillset
Ensures approved business cases exist for executive-sponsored programs. Manages risks, issues, decisions, and scope changes.
Applies deep functional knowledge (e.g., business objectives, operating model, cross-functional macro processes, etc.) in HR, IT, Finance, Stores, Pro, Supply Chain, Merchandising, and Digital to ensure the alignment, buy-in, and support of diverse project stakeholders such as internal customers, third-party vendors, and senior/executive management
Partners with cross-functional Business leaders to identify and manage program interdependencies.
Provides leadership to the team by attracting and hiring talented individuals, setting goals and communicating clear expectations, providing timely and constructive feedback as well as meaningful developmental opportunities, managing performance, providing resources and support as needed, and sponsoring and leading team members through change
Manages expenses for initiatives within scope of responsibility

Minimum Qualifications

Experience managing operational, program, and/or project financial budgets
6 years experience developing project Work Breakdown Structures (WBS) / User Stories used to create project schedules and estimates
4 years leadership experience with direct report responsibility, comfortable managing teams with 5+ people. Expert in project life cycle methodologies (Waterfall, Agile, etc.), stakeholder management, conflict resolution, executive communication (written, verbal, etc.)
6 years of experience in program and project management

Preferred Skills/Education

Bachelor's degree in Business Administration, Project Management, Marketing, Human Resources, Operations, Finance, Computer Science, or related field
6 years of experience in enterprise project planning and coordination and working on projects or programs requiring the integration of cross-functional solutions
4 years of experience using formal business process improvement methodologies
4 years of change management experience
4 years of corporate experience; retail a plus.
or other project/program management certification
Agile/Scrum/SAFe

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