Exemption Status:
United States of America (Exempt)

$114,622 - $160,472 - $206,321

"Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate."

This position is not eligible for Sponsorship.

Job Description

Summary

The Principal, Medicaid Product Strategy and Delivery is a senior product and domain leadership role responsible for guiding the strategic evolution, delivery, and operational success of the organization's Medicaid platform and related services supporting Fee-for-Service (FFS) Medicaid programs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Define and drive the strategic roadmap for the organization's Medicaid solutions, aligning technology investments with client needs, regulatory requirements, and market opportunities.
Serve as the primary product leader responsible for prioritizing enhancements that improve our Medicaid capabilities, program flexibility, client onboarding efficiency, and operational performance.
Identify opportunities to expand our Medicaid capabilities, including support for Value-Based Contracting models and evolving Medicaid program requirements.
Act as a senior product strategist within Agile/Scrum teams, managing product backlogs and ensuring that requirements are well defined, prioritized, and aligned with strategic objectives.
Partner closely with engineering leadership to drive development throughput, remove delivery obstacles, and ensure high-quality releases.
Provide oversight and guidance to other Product Managers and Business Systems Analysts contributing to the Medicaid product roadmap.
Support the successful implementation and onboarding of new Medicaid clients utilizing MedImpact systems and solutions, ensuring system configuration, workflows, and data requirements are properly defined.
Collaborate with implementation teams to translate client requirements into scalable product capabilities rather than one-off custom solutions whenever possible.
Ensure the Medicaid systems and solutions support smooth transitions from implementation into ongoing operational production environments.
Partner with GPS, Fee-For-Service and Operations leadership to identify operational inefficiencies and translate those opportunities into technology improvements.
Ensure the product roadmap reflects both client needs and internal operational optimization opportunities.
Work closely with compliance, finance, and regulatory teams to ensure system capabilities align with client and industry requirements and evolving federal and state policies.
Engage with Medicaid clients, industry groups, and internal stakeholders to stay informed about evolving Medicaid program requirements and industry trends.
Contribute to pre-sales discussions and RFP responses by providing product and technical insight.

Supervisory Responsibilities

Manages assigned staff in the segment area. Responsible for the overall direction, coordination, and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary.

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BA/BS Degree; 8+ years related experience and 8+ years of SME in respective area(s); (or equivalent combination of education and experience) with at least 4+ years leading individual contributors and leaders of leaders; which may be substituted with an appropriate mix of leadership experience and 5 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader (VP+ level) that must completed within 12 months in new position.

Computer Skills

Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data. Experience with Microsoft project management tools preferred. Working knowledge of key business applications such as SQL and SalesForce.

Certificates, Licenses, Registrations

Project Management Professional (PMP) Certification preferred.

Other Skills and Abilities

Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions.
Ability to exercise sound judgment and decision-making.
Ability to collaborate on cross-functional projects and liaise with stakeholders on both the business and IT divisions of the organization.
Ability to define requirements and prepare and maintain detailed product/project plans and related financial analysis.

Demonstrated ability to positively interact with clients, and staff of all levels, a willingness to take accountability for achieving service commitments and a demonstrated ability to achieve results.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Skills

Ability to work with mathematical concepts necessary to assess product costs and recommend pricing algorithms. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, legal documents, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Business Acumen

Directing Others

Organizational Agility

Conflict Management

Drive for Results

Political Savvy

Customer Focus

Innovation Management

Strategic Agility

Decision Quality

Managerial Courage

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, at weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires domestic travel of up to 10% of the time.

The Perks:

Medical / Dental / Vision / Wellness Programs
Paid Time Off / Company Paid Holidays
Incentive Compensation
401K with Company match
Life and Disability Insurance
Tuition Reimbursement
Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact

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Principal, Medicaid Product Management Strategy and Delivery