Creative Services Manager

Reports to: Director of Marketing

Remote/Hybrid Schedule: Usual work hours 9:00a – 5.30p/ Currently required minimum 2 day in the office per week, occasionally more. Work schedule may include overtime, evening and weekend work during performances and marketing events. Schedule will be adjusted accordingly.

Office location: Miami City Ballet, 2200 Liberty Ave Miami Beach

Exemption Status: Full time, exempt

Salary Range: $55k - $60k

Benefits Include:

100% Employer Paid Health Insurance

401(K) Employer Contribution

ABOUT MIAMI CITY BALLET

At Miami City Ballet, we recognize that our most important assets are our employees who possess and believe in living out the following values to deliver on our promise. If you’re passionate about arts and the role it plays in elevating and enriching lives through the following values, we want you on our team.

· AUTHENTICALLY MIAMI – We are energetic, diverse, dynamic, and welcoming

· CURAGEOUSLY COLLABORATIVE – We are part of the communities we serve. We value each person’s contribution and collectively solve problems because our greatest achievements come when we band together.

· DRIVEN BY EXCELLENCE – Relentless dedication to getting better every day, onstage and off. We care deeply about the caliber of our work, and we won’t settle for less.

Miami City Ballet seeks to develop and nurture its diversity. Miami City Ballet is committed to maintaining an inclusive community that recognizes and values the inherent worth and dignity of every person; fosters tolerance, sensitivity, understanding, and mutual respect. Miami City Ballet is an EEO employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.

THE ROLE

The Creative Services Manager is the liaison for internal and external stakeholders at Miami City Ballet for design and creative projects that are the basis for marketing campaigns that promote a broad range of MCB performances, events and initiatives.

Under the guidance of the Director of Marketing, the Creative Services Manager plays an integral role in the project process management from conception to completion, including traditional and digital marketing collateral, content pieces, photo and video production. Responsibilities include interpreting briefs, managing timelines, liaising with external mailing houses, printers and theaters, traffic management, routing projects for approvals and other related duties.

This role requires a consistently high level of accuracy and meticulous attention to detail in daily work. An individual with excellent organization skills and energy will thrive in this multi-faceted role and fast-pace environment. The role requires an ability to respond to requests swiftly and with flexibility, while not losing sight of deadlines and priorities.

The ideal candidate will add to the fabric of this close-knit team, eager to jump in and fill in gaps and assist colleagues and who enjoys collaborating on a multitude of projects. We’re looking for a problem-solving, multi-tasking star to traffic creative jobs from development and approvals process to completion.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Creative Services Project Management

· Responsible for project planning, budget and quality

· Acting as the project manager, work closely with the Director of Marketing, venues, digital agency and media agency on advertising schedules, ensuring assets are delivered on time.

· Coordinate the production of collateral, including but not limited to: brochures, print ads, venue signage, outdoor advertising, videos, social media content, static and dynamic digital display ads, event collateral, invitations.

· Supervise in-house Graphic Designer to set priorities, ensure tasks are completed on time and efficiently.

· Drive compliance/adherence to brand build lines across internal/external teams, agencies, third party partners

· Set up briefing meetings, build and communicate timelines. Maintain detailed records of projects, segmentation and strategies. Ensure briefing and project processes are followed cross-departmentally.

· Responsible for the approval and proofing process for marketing collateral including funder credits and recognition requirements are met.

· Coordinate the print process and complex mailing projects for subscriptions and singe ticket marketing campaigns with internal team members, external printers and mailing houses.

· Negotiate with vendors to ensure effective budget spending, quality of projects and attentiveness to timelines/deadlines

Content and Publications

· Work closely with the marketing team to coordinate the development and production of content

· Source/research necessary assets needed, i.e. images, music tracks, archival footage.

· Project manage the creation of MCB digital program books; proof-reading and reviewing designs for quality control; Manage trafficking and sign-off from internal stakeholders.

· Coordinate design and production of performance casting sheets and program sheets.

Photography and Video

· Route photos and video for approval from dancers, artistic staff and other parties as required.

· Ensure that internal asset files are updated and always organized.

· Work with the Director of Marketing on the coordination and execution of photo and video shoots and assignments.

General

· Coordinates and processes departmental invoices in the AP system in a timely manner; tracks expenditures in MCB departmental marketing budgets, reconciling with monthly statements from Finance to ensure accuracy of postings.

· Adhere to Company brand and tone of voice guidelines as outlined in various marketing strategies for all communications.

· Be an active participant in agreed cross-departmental teams.

QUALIFICATIONS

Essential

Minimum of 3 to 5 years’ professional marketing experience coordinating projects and/or operations; some experience in an agency setting or working with creative/media agencies is desired.

· Proven project management experience in setting priorities, developing schedules and monitoring progress toward goals.

Knowledge of graphic design process, briefing process, pre-press requirements for print and mailing process, photo shoot production.
High level attention to detail, excellent copy writing, grammar and proof-reading skills
Excellent interpersonal and communication skills including the ability to deal with a wide variety of stakeholders internally and externally.
Excellent PC IT skills including proficiency with Microsoft Office Suite and project management software (i.e. Asana) and an ability to learn new programs if required.
An interest in performing arts/entertainment/cultural/creative industries

Desirable

Knowledge of Adobe Creative Suite (Indesign, Photoshop, Premiere)
Editing skills and some knowledge of Final Cut Pro X or similar
Bi-lingual

This job description describes the broad scope of the role and is not an exhaustive list. It may also change from time to time with due consultation to meet the changing needs of the business.

TO APPLY

To apply, please email:

1. Resume

2. Cover letter briefly outlining your experience specifically in relation to the essential qualifications listed above. Applications will not be considered if they do not address the essential qualifications.

3. Two examples of projects you have worked on, describing your role in each. (links or attachments are fine – not large files please)

Email your application to mcbjobs@miamicityballet.org. No agencies or phone calls, please.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Marketing: 3 years (Required)
Copywriting: 3 years (Required)
Adobe Creative Suite: 3 years (Required)

Work Location: Hybrid remote in Miami, FL 33170

MIAMI CITY BALLET

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Creative Services Manager