Who We Are

Mojo Supermarket is a fully integrated agency built on the creative philosophy "Break your Brain Good." We create work that rewires the way people think and helps brands solve their biggest business challenges. By combining strategic thinking with bold creative, we deliver ideas that generate outsized business results for clients including TikTok, Burger King, Chase, DoorDash, Ruggable, and more.

Description

Mojo Supermarket is looking for a highly organized, relationship-driven New Business and Growth Manager to help run and grow our new-business engine.

This person will serve as the day-to-day lead across prospective client relationships and pitches. They will manage opportunities from first contact through pitch decision, bringing rigor, responsiveness, and strong judgment to every interaction.

Working across business development, account leadership, and pitch operations, they'll keep opportunities moving, build meaningful relationships, and ensure every prospective client has an exceptional experience with Mojo.

The New Business Manager will report to Mojo's President and Head of New Business, partnering closely with leadership, strategy, creative, production, account, and project management teams.

Opportunity & Prospect Management

Serve as the day-to-day point of contact for prospective clients throughout the new-business process
Manage inbound inquiries, ensuring timely, thoughtful, and well-informed responses
Build and maintain relationships with prospective clients, consultants, partners, and other key contacts over time
Lead routine prospect calls, manage meeting agendas and follow-up, and present relevant sections of pitches as appropriate
Research prospective clients, categories, decision-makers, and competitive context to help inform pursuit recommendations and outreach
Develop and execute thoughtful outbound prospecting and nurture strategies by identifying target brands, crafting personalized outreach, and building relationships over time

Pitch & RFP Leadership

Serve as the day-to-day account lead and operational owner across pitches, RFPs, RFIs, chemistry meetings, and other new business opportunities, ensuring every pursuit moves forward with clarity, urgency, and an exceptional prospect experience
Own pitch workbacks, timelines, requirements, meeting cadence, deliverables, and internal coordination from initial inquiry through final presentation and decision
Bring together the right people at the right time, ensuring strategy, creative, production, finance, and leadership are aligned throughout each pursuit
Lead the RFI/RFP response process, including requirements review, content collection, drafting and editing, submission, and post-submission follow-up
Partner with strategy, creative, production, account, and PM teams to ensure pitch materials are compelling, complete, on-brand, and delivered on time
Prepare leadership and pitch teams for prospect meetings with agendas, attendee context, briefing materials, talking points, and clear next steps
Coordinate PM support on pursuits as needed, while remaining accountable for the overall opportunity process and prospect experience
Own the ongoing development and maintenance of credentials materials, case studies, pitch narratives, and other new-business assets that keep Mojo ready to pursue opportunities at any time

Pipeline, CRM & Reporting

Own the health, accuracy, and discipline of Mojo's CRM and new-business pipeline
Maintain clear records of prospect interactions, decision-makers, opportunity stages, next steps, relationship history, and relevant market intelligence
Build and maintain pipeline reporting, ensuring leadership has a clear view of active opportunities, risks, priorities, and follow-up needs
Track pitch outcomes, win/loss learnings, and relationship intelligence to help improve future pursuits
Coordinate the transition of won opportunities into the account team, ensuring commitments, relationship history, strategic context, and next steps are clearly handed off

Requirements

5-8 years of experience in new business, business development, account management, agency marketing, or a related client-facing role
Experience working in a creative, advertising, marketing, media, consulting, or professional-services environment
Demonstrated experience managing RFPs, RFIs, pitches, or other complex client-facing pursuits
Strong project-management instincts, with the ability to create clarity across multiple stakeholders, priorities, and deadlines
Excellent written and verbal communication skills, including the ability to write polished prospect communications and contribute to RFP responses, credentials, and pitch materials
Comfort leading routine client or prospect calls and presenting sections of a pitch
Exceptional interpersonal skills with the confidence to build trust and credibility with prospective clients, consultants, and senior agency leaders
Experience with CRM systems and pipeline management
Exceptional Google Slides skills, with demonstrated experience building polished, compelling, client-ready presentations
A genuine interest in creative work, culture, brands, and what makes an agency relationship compelling

Working Model

This is a hybrid role based in Mojo's Chinatown office. Team members are expected to work in person three to four days per week.

Mojo Supermarket is strongly committed to hiring a diverse staff and believes all experiences and perspectives bring value to our clients. Mojo Supermarket does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, national origin, ethnic origin, or any other characteristic protected by state or federal law.

Benefits

Competitive salary
401(k) with up to a 4% company match
Medical, dental, and vision insurance
Flexible paid time off
Paid parental leave
Culture & wellness Stipend
Five-week paid sabbatical for employees with five years of service
Twice monthly team meals
Pre-tax commuter benefits

Mojo Supermarket

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