About Us

NXL powers loyalty and commerce experiences for some of the country’s leading brands. Our platform connects merchandising, rewards, and financial systems through modern, API-first architecture, and we’re growing fast. If you thrive at the intersection of engineering, product, and strategy, this role is built for you.

The Role

As our Integrations Lead, you’ll be the technical backbone connecting NXL’s internal systems, third-party vendors, and external partners. You’ll champion the end-to-end integration lifecycle, from technical decisions and vendor governance through delivery, documentation and ongoing reliability. A leader versed in AI-Assisted Velocity / AI Governance.

This is a real cross-functional authority. Less about writing production code every day, more about making the right technical and governance decisions that keep our platform resilient, secure, and scalable as we grow. Serves as a proactive leader who anticipates business needs, defines the path forward, and guides others.

What You’ll Do

Leadership & Communication

Be transformational – Meet (listens intently); Involve creates the forum to share thoughts/ideas and discuss issues); Mobilize! (sees the possibilities & influences action/change). Responsible for developing strategic solutions that evolve the platform to deliver business and client value.
Exhibits a Growth Mindset.
Personifies a passion for new ideas, thoughts, & opportunities for growth – exhibited by consistently initiating value-added thoughts, ideas & solutions. Drives cross-functional execution without needing direct authority. Build and maintain effective relationships
Skillful at modeling/leading interdependency, collaboration & two-way communications.
A solutions practitioner, nimble, approachable, open to different points of view (mental agility), with a keenness to adapt (to situations and people) and exhibit Emotional Intelligence.
Strong appetite for accomplishments and results.
Strong written communication: technical documentation (mermaid, sequence diagrams, api specs), runbooks, and executive summaries

Technical Design

Create and be responsible for the integration blueprint across our API-first, event-driven ecosystem
Orchestration and choreography of technical approaches and internal/external team’s
Build error handling and idempotency strategies so processes recover cleanly from partial failures
Translate business requirements into scalable, modular technical designs

Trusted Partner Relationships (Vendor & Partner)

Review third-party API documentation, validating auth schemes (SAML, OAuth2), rate limits, and data contracts
Lead technical contract negotiations: data formats, update frequencies, SLAs
Bridge modern JSON/REST vendors with legacy XML or file-based environments
Provide oversight and coordination for external vendor development teams

Driving Platform Reliability & Security

Enforce operational and development best practices
Design resilience patterns that isolate vendor failures before they impact customers
Apply fraud detection and eCommerce security best practices to integration touchpoints
Stay current on cybersecurity threats and compliance standards; resolve issues proactively

Lead Delivery & Governance

Drive forward the integration roadmap from prioritization through implementation, scaling, and deprecation
Define success KPIs and communicate platform readiness to executive stakeholders
Maintain integration documentation: system maps, data flows, runbooks, key contacts
Partner with Product to surface platform enhancements that accelerate partner onboarding

What We’re Looking For

Experience

7+ years of software development experience, with strong depth in integration engineering
2+ years in a technical lead or Technical Product Manager role, responsible for outcomes across teams
Proven track record designing integrations across cloud-based, multi-tenant SaaS architectures
Exceptional attention to detail with strong organizational and time management skills
Ability to manage multiple projects simultaneously across multiple departments
Personify a passion for new ideas, thoughts, & opportunities for growth, exhibited by consistently initiating value-added thoughts, ideas & solutions.
Be transformational – Meet (listen intently); Involve, create the forum to share thoughts/ideas and discuss issues); Mobilize (see the possibilities & influence action/change). Lead through Trust and Inspiration.
Exposure to loyalty/rewards platforms, financial systems, or SSO integrations is a plus

Technical Skills

Azure ecosystem: API Management, Service Bus, Logic Apps, Event Grid/Message Bus
Microsoft stack: C#, .NET, SQL Server, MongoDB, API patterns/best practices: REST, SOAP, webhooks, event-driven architecture; auth: OAuth2, SAML
Comfortable bridging modern and legacy integration environments (JSON/REST ↔ XML/file-based)
GitHub, CI/CD pipelines, DevOps practices
Object-Oriented Design Patterns and multi-tenant SaaS architecture
Agile/Scrum: Jira, sprint planning, delivery tracking

Real AI usage in your current workflow; code assistants, documentation generation, spec review, integration mapping and a concrete example of what changed because of it
Experience with agentic development tools such as Claude Code, Cursor, or GitHub Copilot Workspace in plan/agent mode and a clear view on how to review and constrain their output responsibly.
A story about an AI experiment that didn’t go as planned, what you learned, and how you shared that with your team. Curiosity and candor matter as much as enthusiasm.

Nice to Have

eCommerce platform experience and fraud prevention patterns

Pay: $100,000.00 - $140,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in New Brunswick, NJ 08901

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