Req ID: 336782

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Power Platform Business Analyst to join our team in Remote, Texas (US-TX), United States (US).

We are currently seeking a Power Platform Business Analyst to join our team in Dallas, TX (remote).

Responsibilities

- Requirements Gathering: Collaborate with stakeholders and end-users to elicit and document business requirements. Conduct interviews, workshops, and analysis of existing processes to understand current state and desired future state. Identify gaps and opportunities for process improvement.

- Solution Design: Translate business requirements into functional and technical specifications. Define and document system workflows, data models, user interfaces, and configuration requirements. Work closely with developers and consultants to ensure the proposed solution aligns with business needs and technical feasibility.

- Configuration and Customization: Configure Power Platform to meet business requirements using out-of-the-box functionalities. Identify opportunities for customization or extensions and collaborate with developers to implement them. Ensure that the system is set up correctly to support business processes and data management.

- User Acceptance Testing (UAT): Plan, coordinate, and execute user acceptance testing activities. Develop test scenarios and scripts, guide end-users through testing processes, and ensure that identified issues are addressed and resolved. Document test results and obtain user sign-off on delivered functionalities.

- Training and Support: Provide end-user training and support during and after the implementation of Power Platform. Develop training materials, conduct training sessions, and provide ongoing assistance to users. Address user inquiries and issues, troubleshoot system problems, and provide timely resolutions.

- Change Management: Collaborate with stakeholders and change management teams to facilitate smooth transitions during system changes or enhancements. Assist in developing communication plans, change impact assessments, and user adoption strategies. Identify and address potential resistance or challenges to change.

- Documentation and Reporting: Create and maintain comprehensive documentation, including requirements specifications, functional designs, system configurations, and user guides. Generate reports and dashboards to provide insights into system performance, usage, and KPIs. Provide regular updates and status reports to project stakeholders.

- Continuous Improvement: Stay up to date with Microsoft Dynamics 365 updates, features, and industry best practices. Identify opportunities for process optimization, automation, or system enhancements. Provide feedback and insights to the technical team for product enhancements and continuous improvement.

Qualifications
- 8+ years of experience as a business analyst.

- 5+ years of experience as a business analyst with a focus on implementing Power Platform.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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Power Platform Business Analyst