NWM Enterprises is selecting candidates for its Team Member program dedicated to supporting solar energy expansion. The ideal Team Member serves as a foundational step toward a long-term leadership career, offering immersive training in solar energy economics, customer onboarding, and the strategic management of renewable energy initiatives.

As our Team Member, you will develop industry-leading skills in solar project coordination, customer communication, and performance tracking. Using proven campaign management tools and methodologies, you’ll build a solid professional framework that prepares you for future opportunities in solar energy leadership and consulting management.

Role Responsibilities for a Team Member

Lead solar outreach by educating customers about clean energy benefits and generating interest in tailored solar service programs
Coordinate service setup by preparing customer accounts, verifying documentation, and ensuring smooth activation and installation processes
Address customer inquiries remotely with clarity and empathy, guiding clients through enrollment and ongoing solar support
Maintain precise CRM records by documenting interactions, milestones, and updates to ensure visibility and compliance across all campaigns
Identify growth opportunities by analyzing customer feedback and usage patterns to recommend appropriate upgrades and enhance satisfaction
Attend weekly sales meetings and Team Member training sessions to further strength your skills and grow your career
Support cross-functional teamwork by streamlining onboarding, resolving service issues, and upholding operational standards for solar service delivery

What You Gain as a Team Member

Hands-on experience with end-to-end solar campaign operations, from outreach efforts to service coordination
Structured mentorship, training, and performance-driven feedback
Practical experience using CRM systems and digital workflow platforms
Opportunities to influence active campaigns and contribute directly to customer satisfaction and overall program results

Team Member Qualifications

High school diploma or GED required; coursework in business, communications, or environmental science preferred
Experience in customer support, outreach, or service coordination—preferably within energy, utilities, or subscription-based services
Prior Team Member experience is highly advantageous
Strong communication and listening skills, with the ability to simplify solar concepts and guide clients through enrollment
Proficiency with CRM software and digital tools to ensure accurate documentation and account management
Adaptable, goal-oriented, and capable of managing multiple outreach priorities in a fast-paced, solar-focused environment

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Work Location: In person

NWM Enterprises Inc.

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