Regional Operations Manager - O'Brien Veterinary Group

Position Overview

O'Brien Veterinary Group is seeking an experienced business leader to support and guide our network of across the Midwest and beyond. This role is pivotal in maintaining and further enhancing our strong culture and proven leadership, while continuing to improve financial performance and operations, develop teams, and elevate patient outcomes and client experience.

About OVG

O'Brien Veterinary Group provides operational, financial, technical, marketing, and HR support to a growing network of independent veterinary hospitals primarily in the Midwest, with additional locations in Florida, Colorado, and Arizona. We believe that when our teams are encouraged to grow, take initiative, and embrace new challenges, it creates a lasting impact on our hospitals and the veterinary industry as a whole.

Key Responsibilities

Operations

Optimize hospital scheduling and staffing in collaboration with hospital leadership.
Lead OVG initiatives from conception all the way through implementation and feedback.
Use data and reporting to identify and act on improvement opportunities.
Support teams in training, implementing, and utilizing Vetspire practice management software.
Manage facilities, coordinate maintenance, and plan renovations for hospitals.

Team Development

Mentor and coach hospital leaders in in finance and operations systems.
Oversee the onboarding of new managers to ensure smooth transitions and early success.
Pursue ongoing professional development to expand capabilities.

Strategic Planning

Partner with hospital leaders to develop and execute business strategies.
Represent hospital teams in broader OVG initiatives with ground-level insights.
Collaborate on operational goal setting, roadmap creation, and accountability tracking.

Financial Management

Drive financial performance by identifying revenue opportunities and managing costs.
Conduct site-level assessments and develop action plans for growth or improvement.
Lead regular operating reviews and contribute to annual budgeting.

People Management

Support hospital managers in hiring and resolving personnel matters.
Ensure compliance with HR policies and regulations.
Develop and implement team training and development programs.

Client Relations

Collaborate with the Marketing team to drive client growth and retention.
Promote an unparalleled client experience through service, care, and outcomes.

Qualifications

Minimum 5 years of multi-site management experience; P&L proficiency preferred.
Veterinary industry experience ideal. However, leadership in other sectors will be considered.
Bachelor's degree in business or related field.
Michigan or Midwest-based preferred; remote role with 50% travel to assigned clinics.

BENEFITS & SUPPORT:

Competitive compensation package
Generous Paid Time Off (PTO) Policy
Comprehensive Medical, Vision, and Dental Insurance plans
Short-term and long-term disability
Life insurance
Employee Assistance Program
Paid Parental Leave
401K with company match
And so much more!

For more information visit our website or reach out to toby@obrienvetgroup.com

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O'Brien Veterinary Group

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