O&M Communications is looking for a Customer Associate in Woodland Hills to advance our AT&T mobile platform initiatives. As a respected sales and business consulting firm, we prioritize professionals who excel in performance-driven outreach and client relationship management. You’ll showcase AT&T’s mobile ecosystem to business clients while crafting account plans that boost lifetime value.

As a Customer Associate, you will lead AT&T’s mobile platform revenue generation through strategic prospect engagement and solution-based selling. Your role demands mastery of the full sales cycle, utilizing professional communication platforms to convert qualified leads into long-term client partnerships that drive sustainable business growth and market expansion.

Responsibilities of the Customer Associate

Launch outbound campaigns to introduce AT&T mobile, fiber, and bundled solutions to targeted business clients.
Conduct structured discovery to assess client needs and align mobile offerings with operational goals.
Deliver tailored proposals, negotiate service terms, and guide prospects through the full digital sales cycle to confident activation.
Maintain accurate CRM documentation of pipeline activity, client engagement, and deal progression to support campaign visibility.
Partner with sales teams to ensure smooth onboarding, rapid issue resolution, and sustained client satisfaction across mobile services.
Track sales performance and proactively follow up to drive renewals, upsells, and long-term retention within assigned territories.

Minimum Qualifications of the Customer Associate

High school diploma or GED required; business, marketing, or communications background preferred.
Experience in sales, lead generation, or client acquisition—ideally in telecom or performance-based B2B environments.
Proven ability to manage pipelines, meet quotas, and execute structured outreach across mobile service tiers.
Strong communicator with a persuasive style and a strategic, client-first mindset.
Comfortable using CRM platforms and maintaining accurate campaign documentation.
Self-driven and collaborative—able to work independently while aligning with Customer Associate sales goals.

Job Type: Full-time

Pay: $48,000.00 - $56,500.00 per year

Benefits:

401(k)
Employee discount

Work Location: In person

O&M Communications Solutions

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