Optimize Consulting believes that Verizon FiOS is the ultimate home upgrade, right behind a fresh coat of paint. The Account Associate drives sales by positioning fiber-optic internet as the most important tool for a modern, happy household. By providing helpful service, the Account Associate facilitates sales that turn a regular house into a high-speed hub with Verizon FiOS.

As an Account Associate, you’ll introduce your community to the wonders of Verizon FiOS. We’ll train you to be a consultative guide, not just a salesperson. The Account Associate generates sales through genuine relationships, nurtures sales with fantastic follow-up, and sees their results open doors to our exclusive Leadership Development Pipeline.

Key Responsibilities of the Account Associate

Meet Pittsburgh families in person, listening to connectivity challenges and introducing Verizon FiOS Fiber Internet as the solution.
Support onboarding appointments, helping households activate Fiber Internet, VoIP lines, and Verizon wireless devices.
Carry out audits alongside account managers, recommending upgrades that enhance streaming, gaming, and sales potential.
Clarify the benefits of FiOS fiber‑to‑the‑premises, showing how symmetrical bandwidth supports gaming, streaming, and everyday sales value.
Record customer activity in sales systems, maintaining accurate documentation of service agreements and renewals.
Support account managers in resolving inquiries, delivering friendly, solution‑focused assistance that sustains customer satisfaction and sales momentum.

Qualifications of the Account Associate

High school diploma or GED required; advanced education in Business, Marketing, or Communications is a plus but not required.
Experience in high-engagement, people-first roles such as sales or account management, showcasing enthusiasm and customer focus.
Strong communication skills to translate next-generation networking solutions into practical customer advantages.
Proven ability to manage territory sales and service independently, with accountability and initiative.
Commitment to Verizon’s vision of connecting Pittsburgh through cutting-edge 2026 technology.

Job Type: Full-time

Pay: $54,000.00 - $65,000.00 per year

Work Location: In person

Optimize Consulting

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