About Pacific Nexus

Pacific Nexus is a premium print and creative production company specializing in art books, high-end event materials, and specialty stationery. We work with designers, agencies, artists, and brands that value detail, craft, and care. Every project is built on precision, collaboration, and trust.

About the Role

We’re hiring a Client Production Lead — someone who can guide projects from intake to delivery with technical know-how, clear communication, and a designer’s eye.

This is a front-line position that blends client service, print production, and project management. You’ll be the first point of contact for new inquiries, help clients shape their projects, prepare or review files for print, coordinate internal workflow, and ensure jobs are delivered on time and to spec.

The right person for this role has a background in design or production, an appreciation for beautiful printed work, and the confidence to advise clients while keeping a calm, solution-focused approach. You’ll need to be organized, responsive, and comfortable juggling multiple projects at once in a fast-moving environment.

Responsibilities

Respond to incoming client inquiries and guide them through specs, file setup, timelines, and options
Review or prepare design files for print (we’ll train you on prepress tools)
Coordinate workflow across estimating, scheduling, printing, and finishing
Track job status and manage communication from intake through delivery
Send and follow up on proofs using our automated systems
Educate clients on best practices for file prep and production methods
Communicate clearly with internal teams to keep things on schedule
Ensure every job is delivered with accuracy, care, and clarity

What We’re Looking For

Strong communication skills — written and verbal
High attention to detail and follow-through
Confident, professional presence with clients
Ability to prioritize, multitask, and stay calm under pressure
Experience in design, print production, or project coordination preferred
Familiarity with Adobe Creative Suite is a plus, but not required
Interest in print, design, typography, or visual storytelling is a strong bonus

Tools We Use (we’ll train you)

Adobe Acrobat Pro + Enfocus PitStop
Adobe InDesign, Illustrator, Photoshop
Internal MIS, scheduling, and proofing systems

Why Work With Us

At Pacific Nexus, we believe that the best work comes from people who care — about the details, the process, and the people involved. We’re collaborative, craft-driven, and committed to excellence across everything we touch. If you love the satisfaction of seeing a well-run project come to life, this is the place for you.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Describe a difficult decision you had to make at work where both options had real consequences. What was the situation, what did you choose, and what happened afterward?
Tell me about advice you took that fundamentally changed your trajectory. What made you trust it and what shifted afterward?
Describe a transformation you went through to perform better at work. What triggered it and what permanently changed?
In your experience, what separates someone who is average at their job from someone who is exceptional? Give an example from your own career where you saw that difference.
Tell me a story from your career that would help me understand who you are when things get hard.
What’s a mistake you made that took you longer than it should have to admit? What finally made you face it?
Tell us about your experience with design, print production, or creative project coordination.
What’s one piece of printed work you admire (from anywhere), and why?

Work Location: In person

Pacific Nexus

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