Role Mission

As a Software Engineer I, you are the builder of the digital bridge. You sit at the center of our development life cycle, translating the SE II’s high-level architectures into robust, production-ready code. Your mission is to build the "connective tissue" between our platforms using Node.js and APIs, ensuring our data flows seamlessly and our automations are built to scale.

Core Responsibilities

1. Full-Stack Integration & Middleware

Custom Development: Design and deploy custom middleware and "headless"automation scripts using Node.js and TypeScript.
API Management: Build and maintain high-performance integrations between our CRM, internal databases, and third-party SaaS platforms via RESTful APIs and Webhooks.
System Synchronization: Manage the technical synchronization between the Five9telephony platform and our CRM to ensure real-time data accuracy for the CallCenter.

2. Automation & Data Engineering

Advanced Workflows: Extend the Power Platform (Power Automate) using custom code to handle complex logic that "out-of-the-box" tools cannot.
Pipeline Implementation: Build and optimize the ETL processes that feed our Power BI semantic models and ML environments.
Feature Deployment: Take prototype models (Python/R) from the SE II and integrate them into functional business applications.

3. Quality & Scalability Code Standards

Implement unit testing, error handling, and logging protocols toensure all integrations are resilient and self-reporting
Performance Tuning: Regularly audit existing scripts and flows to reduce latency and improve execution speed.
Peer Mentorship: Provide technical guidance and code reviews for the Junior Software Engineer.
Technical Requirements Experience: 2–4 years in Software Development, Systems Integration, or Full-Stack Engineering.
Backend Mastery: Strong proficiency in Node.js and TypeScript. Data Proficiency: Strong SQL skills (complex manipulation, stored procedures, and performance optimization).
Cloud & Tools: Experience with Azure Functions (or AWS Lambda), Git/GitHub,and modern CRM architectures. Bonus: Familiarity with Python or exposure to Machine Learning deployment.T

The Ideal Candidate

The Scaler: You don't just want it to work; you want it to work 10,000 times without manual intervention.
The Full-Stack Thinker: You understand how a backend change in Node.js affectsthe front-end experience for a Sales rep or a Finance dashboard.
The Optimizer: You are constantly looking for ways to make "the pipes" of our business run faster and cleaner.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

Dental insurance
Flexible spending account
Health insurance
Paid holidays
Paid time off
Vision insurance

Application Question(s):

Are you currently living in Northeastern Ohio?
Do you possess a strong ability to write clean, efficient, and maintainable code?

Education:

Bachelor's (Required)

Experience:

Software Engineering: 5 years (Required)

Ability to Commute:

Akron, OH 44311 (Required)

Work Location: In person

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