About RELLO

RELLO is a marketing agency working in clean energy and other complex B2B industries. Our clients sell high consideration products and services where trust, clarity, and credibility matter. Marketing in these industries requires more than tactics. It requires strong messaging, disciplined execution, and close coordination between strategy and delivery.

We act as a strategic marketing partner for our clients, often operating as a fractional CMO supported by a full execution team. That means client relationships are central to how we work. Clear communication, organization, and follow-through are essential to delivering results.

The Role

We are hiring an Account Coordinator to work closely with our Director of Client Services in managing client relationships and keeping projects moving smoothly. You’ll be the go-between on client needs, requests, and distributing key client information from meetings to critical team members to execute on projects and tasks.

This role focuses on project management across client accounts. You will attend client meetings, document discussions and action items, coordinate internal work, and ensure projects progress according to plan. Your

As a small agency, visibility into strategy and client conversations is high. You will be exposed to how marketing strategy is developed and delivered, and over time, you will take on greater responsibility within client accounts and eventually serve as a backup to the primary account lead when unavailable. This is a great stepping-stone role to becoming a primary account manager.

This role is well-suited for someone who is organized, detail-oriented, and interested in developing into a client-facing account leadership role.

Responsibilities

Attend client meetings and capture clear, structured notes and action items
Prepare meeting agendas, reports, and supporting materials before client calls
Translate meeting discussions into actionable tasks within Monday.com
Assign tasks to the appropriate team members and track progress against deadlines
Send recap emails following meetings to confirm deliverables and next steps
Monitor active projects to ensure work stays on schedule
Independently follow up with team members internally to keep tasks moving. Surface risks, delays, or unclear requests early so they can be addressed
Maintain visibility into project status across multiple client accounts
Over time, begin contributing to portions of client meetings and account communication

Requirements

A strong desire to learn about marketing activities, strategies, and tactics.
Strong organizational and task management skills
Clear and professional written communication
Ability to manage multiple projects and priorities simultaneously
Comfortable participating in client meetings and professional conversations
Ability to work independently on complex projects
Ability to balance your independent work while coordinating closely with a small team
High level of ownership, reliability, and attention to detail

Nice to Have

Agency experience in marketing, advertising, or consulting
experience in account management, project management, consulting, or agency environments
Experience using project management platforms such as Monday.com, Asana, or similar tools
Exposure to digital marketing, content marketing, or performance marketing environments
Experience in B2B industries

What This Role Is Not

Not a sales role
Not a siloed role
Not a purely internal project management position
Not a short-term coordination role without growth opportunity

RELLO

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