Empower Businesses to Stay Connected, Become an AT&T Business Customer Associate with San Diego MS Team!

San Diego MS Team is hiring a Business Customer Associate to support our business solutions campaign in San Diego. In this role, you’ll engage business clients, present AT&T’s advanced communication solutions, and contribute directly to sales performance and client success.

As a Business Customer Associate, you’ll be responsible for maintaining client relationships, updating service records, and recommending AT&T’s business solutions. You’ll complete structured training in telecom products, account tools, and outreach strategy to support campaign goals.

Who We Are

We are San Diego Media Solutions, a professional sales and consulting firm built for impact. Our mission is to help brands scale through targeted outreach, strategic sales execution, and a culture of excellence. We don’t just drive results, we build momentum.

What We’re About

We specialize in guiding business clients through AT&T’s business offerings, delivering tailored solutions through confident sales execution and a team-first mindset. Our team is trained, equipped, and supported to deliver consistent results and build lasting business client relationships.

Built for Business. Backed by AT&T.

What You’ll Be Doing as a Business Customer Associate

Act as the primary liaison for AT&T’s business clients, managing service requests, resolving inquiries, and ensuring timely support across digital channels.
Educate business customers on AT&T’s wireless, internet, and VoIP offerings, aligning solutions with operational needs and driving telecom efficiency.
Process service activations, account updates, and product upgrades with precision, ensuring accuracy and continuity across AT&T’s business systems.
Log all client interactions, feedback, and action items in AT&T’s CRM platform, supporting seamless follow-up and campaign visibility.
Partner with internal sales and technical teams to resolve service issues—maintaining high satisfaction scores and reinforcing AT&T’s business value.
Identify growth opportunities by recommending AT&T solutions that align with client goals, supporting long-term account development and retention.

What You Need to Bring to the Table as a Business Customer Associate

High school diploma or GED required; associate or bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
Up to 2 years of experience in sales, account coordination, or telecom support is strongly preferred, internships and entry-level roles count.
Strong written and verbal communication skills, with the ability to build rapport, present solutions, and maintain a consultative tone across business interactions.
Ability to quickly learn AT&T’s business product suite—including wireless, internet, and VoIP—and explain services clearly to business clients.
Highly organized and detail-oriented, with the capacity to manage multiple accounts, track service activity, and maintain accurate CRM records.
Self-motivated and goal-driven, with a proactive mindset and a passion for solving problems and delivering measurable outcomes.

Help businesses stay connected and grow with AT&T as a Business Customer Associate — Apply today through Indeed!

Job Type: Full-time

Pay: $4,000.00 - $5,200.00 per month

Work Location: In person

San Diego MS Team

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