Job Title: User Design Specialist

Location: Reston, VA (Remote)
Pay Rate: $75/hr
Employment Type: W2 Contract (Temporary)

About the Role

Join a forward-thinking innovation lab focused on transforming education. We’re seeking a strategic and innovative User Design Specialist to lead participant recruitment, advise on best-in-class research strategies, and help build inclusive, scalable research operations. This is a remote, temporary position based in Reston, VA.

Key Responsibilities

End-to-End Recruitment for Research:

Lead participant recruitment efforts, including crafting screeners, consent forms, and communication materials.

Support and Advise Researchers:

Act as a thought partner to user researchers and service designers, offering guidance on ethical practices and inclusive recruitment strategies.

Streamline and Standardize Research Operations:

Identify and implement lightweight, scalable processes to support qualitative and quantitative research across diverse teams.

Lay the Groundwork for Long-Term Research Infrastructure:

Develop documentation, templates, and internal workshops to enable sustainable research practices.

Requirements

Minimum 5 years of experience in research operations, UX research, or related program management roles.
Proven experience in research enablement, including documentation and training.
Deep understanding of the research lifecycle, including participant panel management and study matching.
Experience supporting qualitative and quantitative methods across multiple teams.
Strong knowledge of ethical research practices and user data privacy.
Skilled in evaluating research tools and vendor platforms.
Comfortable conducting screening conversations and developing inclusive recruitment frameworks.

Must-Haves

Experience with consent and communication materials
Crafting effective screeners
Inclusive recruitment strategy development
Advisory experience in recruitment and research
Familiarity with research tools and operations
Ability to support researchers as a strategic partner

Nice-to-Haves

Experience creating inclusive research frameworks and protocols
Background in creative visual storytelling to communicate research insights
Prior work with mission-driven organizations, public education, or nonprofits
Experience conducting research with youth, families, or vulnerable populations

Preferred Qualifications

Demonstrated success in mission-driven environments
Experience with inclusive and ethical research involving vulnerable groups
Interest or background in visual storytelling and design thinking

Job Types: Contract, Temporary

Pay: Up to $75.00 per hour

Expected hours: 20 per week

Experience:

UX research: 5 years (Required)
Recruitment: 2 years (Required)

Work Location: Remote

SGF Global

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