JOB TITLE: Part-Time Receiver Processing Specialist (20-28 hours/week)

DIVISION: Operations - Material Handling

REPORTS TO: Supervisor, Receiver Processing

SALARY RANGE: $20 - $25 per hour, negotiable based on education and experience

BASIC PURPOSE

The Part-Time Receiver Processing Specialist plays a key role in the auditing and billing of inbound freight charges, ensuring that all materials received are accurately billed and documented. This position directly supports material handling revenue accuracy and contributes to the financial health of the organization. The role requires strong attention to detail, digital fluency with Salesforce, and a collaborative, problem-solving mindset.

Material handling charges represent a significant portion of company revenue, and this role is critical in identifying errors, questioning inconsistencies, and closing information gaps to ensure accurate billing. The Receiver Processing Specialist directly contributes to the financial health of the organization by ensuring that all applicable charges are properly reviewed, validated, and billed.

Essential Job Duties

Use Salesforce to search, audit, and validate Receiver Headers
Audit and reconcile freight documentation against Salesforce records including:
Freight photos
Bills of lading
Warehouse live receivers
Reweigh tickets
Validate receiving reports for accuracy and ensure all charges are accounted for
Verify dates of receipt, recorded weights, late arrivals, off-target shipments, and discrepancies
Identify and flag missing or unclear information, escalating issues proactively
Question any charges or details that appear inaccurate or incomplete.
Maintain clear records to ensure billing integrity and audit readiness
Contribute to continuous improvement by identifying recurring discrepancies and recommending process updates
Collaborate with team members to resolve freight and billing discrepancies
Escalate suspected discrepancies or policy violations to supervisors promptly
Communicate clearly and respectfully with internal stakeholders

Requirements

REQUIREMENTS AND SKILLS

Minimum of 1 years of business-to-business collections or accounts receivable experience
Strong interpersonal and negotiation skills with the ability to manage sensitive financial conversations professionally
Proficient in Microsoft Office applications
Experience with Salesforce and Certinia software strongly preferred
Previous experience in billing, logistics, or freight auditing is a plus.
Comfortable navigating financial software and adhering to accounting protocols
Comfortable working with digital records, warehouse documentation, and freight-related paperwork.
Demonstrated ability to manage multiple priorities, maintain accuracy under pressure, and meet deadlines with minimal supervision
Excellent communication skills and ability to collaborate across departments.
Strong attention to detail, follow-through, and documentation with an analytical mindset
Self-motivated with strong organizing and time-management skills.
High School Diploma or equivalent required; associate degree or higher preferred
Flexible availability, including some evenings and weekends as needed.

Corporate Requirements

Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork
Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company
Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, medical condition, genetic information, military status, veteran status, non‑disqualifying physical or mental disability, or any other non‑merit factor. All employment decisions are made based on business need, job requirements, individual qualifications, and merit.

Benefits

Retirement Plan (401k, IRA)

Shepard

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