Position Summary
The Accounts Receivable & Collections Manager is responsible for overseeing customer receivables, managing account balances, and serving as the primary point of contact for billing, payment, and credit-related inquiries. This role ensures accurate invoicing, timely collections, and strong communication between customers, stores, and internal teams. This is a remote contract position.

Primary Responsibilities

Handle accounts receivable phone calls and email inquiries, including customer questions regarding balances, invoices, and statements
Ensure customer statements are sent accurately and respond to any statement-related questions or issues
Reconcile customer accounts and research discrepancies, ensuring accurate account balances
Apply credits, confirming payment are applied correctly.
Assist customers with navigating billing and payment portals, while providing direct phone and email support as needed
Generate and send daily reports
Monitor and follow up on past-due accounts, working to resolve outstanding balances
Coordinate with internal teams to resolve billing, payment, or account issues

Skills & Qualifications

Proven experience in accounts receivable, collections, or credit management
Strong customer communication skills by phone and email
High attention to detail with strong reconciliation and problem-solving skills
Experience working with billing, payment, and collections systems
Ability to manage multiple accounts and priorities in a fast-paced environment
Strong organizational and documentation skills
Professional, customer-focused communication style
Experience with Quadient preferred, but not required

St. Lucie Battery & Tire

Latest Jobs

Accounts Receivable and Collections Manager