Position Summary

The Warehouse Lead supports daily warehouse operations within a fast-paced 3PL environment, ensuring efficient execution of inbound, outbound, and inventory processes. This role acts as a front-line leader, overseeing team performance, driving productivity, and ensuring service levels for both B2B and B2C/eCommerce clients are consistently met.

The Warehouse Lead partners closely with supervisors and cross-functional teams to maintain operational excellence, accuracy, and customer satisfaction.

Key Responsibilities

Lead and support a team of warehouse associates to meet daily productivity, quality, and safety goals
Coordinate daily activities across receiving, picking, packing, and shipping operations
Ensure accurate and timely order fulfillment for both B2B and B2C/eCommerce customers
Monitor KPIs (productivity, accuracy, on-time shipping) and address performance gaps
Assist with training, coaching, and development of warehouse associates
Support labor planning and shift execution based on volume and priorities
Troubleshoot operational issues and escalate when needed
Ensure compliance with company SOPs, safety standards, and quality requirements
Maintain inventory accuracy through cycle counts and proper system usage (WMS)
Communicate effectively with supervisors, client services, and other departments

Qualifications

2–4+ years of warehouse or distribution experience, preferably in a 3PL environment
Experience supporting B2B, B2C, and eCommerce fulfillment operations
Prior experience in a lead or supervisory role preferred
Strong understanding of warehouse processes: receiving, picking, packing, shipping, and inventory control
Experience with WMS systems and RF scanners
Ability to read and interpret reports, KPIs, and productivity metrics
Strong communication, leadership, and problem-solving skills
Ability to work in a fast-paced, high-volume environment

Skills & Competencies

Leadership and team coordination
Attention to detail and accuracy
Time management and prioritization
Accountability and ownership
Adaptability in a dynamic environment

Work Environment & Physical Requirements

Warehouse environment with exposure to moving equipment and moderate to high noise levels
Frequent standing, walking, bending, and lifting (up to [25] lbs as required)
Use of warehouse equipment such as pallet jacks, RF scanners, and computers

EEO Statement

Staci Americas provides equal employment opportunities (EEO) to all employees and applicants in accordance with applicable laws and regulations.

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Tuition reimbursement
Vision insurance

Application Question(s):

Can you tell me about your warehouse experience and the type of work you’ve done (picking, packing, shipping, receiving)?
Have you ever helped train or guide other employees on the floor?
Have you worked in a fast-paced environment with order deadlines or daily goals?
How do you make sure you stay on track with your schedule and responsibilities?
If you notice orders falling behind or a mistake happening, what would you do?
Are you available for any shift? we do not work overnight

Work Location: In person

Staci Americas, LLC

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