The Custom Design Representative role plays a key part in ensuring a high-quality client experience from initial contact through the home-building process, managing vendor relationships, and overseeing various administrative duties. The coordinator ensures that the office runs smoothly and that all client interactions are seamless, supporting the company's overall success.

The Custom Design Representative will be responsible for guiding clients through the home selection process, ensuring that they are supported in choosing the finishes, fixtures, and design elements that align with both their vision and the company's standards. This role requires a blend of excellent customer service skills, a keen eye for design, and a solid understanding of construction processes and materials.

Compensation:

$50,000 - $55,000

Responsibilities:

Client Consultation: Work directly with homeowners to understand their design preferences, needs, and budget. Offer expert advice on product options, style, and color choices for both interior and exterior selections.
Product Knowledge: Maintain up-to-date knowledge of design trends, product availability, and vendor options. Ensure that selections meet both aesthetic and practical requirements.
Selections Coordination: Manage the end-to-end selection process, from coordinating client appointments to ensuring timely decision-making.
Collaboration: Work closely with the design team, sales team, and construction team to ensure that all selections are aligned with the project scope and timelines.
Vendor Relationships: Build and maintain strong relationships with key suppliers and vendors to ensure quality, cost-effectiveness, and timely delivery of products.
Documentation: Maintain organized records of client selections and associated costs. Ensure that all selections are documented in project management systems and communicated to the construction team.
Customer Experience: Provide exceptional customer service throughout the selection process, ensuring that clients feel confident and excited about their choices.
Office Duties: Manage office reception duties, including answering phone calls, greeting visitors, and ensuring the office is welcoming and well-organized.

Qualifications:

Excellent communication and interpersonal skills with the ability to manage client relationships and expectations.
Exceptional organizational skills and attention to detail.
Ability to work collaboratively with cross-functional teams, including sales, construction, and design professionals.
Familiarity with Microsoft Office or similar systems.
Must have graduated from high school, received a G.E.D., or equivalent.

About Company

At the Barndo Co., we are about making an impact. We take a lot of pride in building quality homes and a quality experience for clients. More than anything, our company culture is most important to us. We are a fast-growing custom new construction home builder with big dreams and goals. The pulse of everything we do is our mission and core values. We offer a per-job bonus structure, vehicle allowance, and provide gas cards to all field employees.

Be the example
Accountable for growth
Run the play
Never stop improving
Driven by Legacy
Operate with a "help first" mentality

The Barndo Co

Latest Jobs

Custom Design Representative