Description

Hiring Range: $24.20 - $30.25/hr

Full Range: $24.20 - $36.30/hr

Once a sufficient number of applications have been received, this job posting will close.

Position Summary

Under the direction of the Finance Director or designee, the Accounting Technician performs a variety of technical accounting, customer service, and administrative duties in support of the Town’s financial operations. Key areas of responsibility include utility billing, accounts payable, and business and short-term rental licensing.

Examples of Duties

Essential Functions And Abilities

The Accounting Specialist must have strong interpersonal and customer service skills and must maintain confidentiality of information, as applicable. This individual will have a “can do” attitude with a demonstrated track record of achievement. Strong computer skills, including the use of Microsoft Office Suite and current Town accounting and utility billing software (Caselle) are preferred.

Essential Duties – Utility Billing

Essential and other important responsibilities and duties, depending on the department function(s) assigned, may include, but are not limited to, the following:

Provide customer service for utility billing inquiries (phone and in-person).
Process new service requests, transfers, and terminations.
Generate monthly utility bills and monitor billing accuracy.
Coordinate work orders and meter readings with field staff.
Manage delinquent accounts, notices, and shut-offs.
Process payments and maintain accurate account records.
Prepare refunds and maintain billing system data.
Compile daily deposits and coordinate bank deposits.

Essential Duties – Accounts Payable

Review and process vendor invoices for accuracy and approval.
Enter invoices and prepare payments (check/ACH).
Maintain vendor records and documentation.
Reconcile vendor statements and credit card transactions.
Administer 1099 reporting and petty cash.

Essential Duties – Business & Short-Term Rental Licensing

Provide customer service related to licensing requirements.
Process new, renewal, and closed licenses.
Accept payments and maintain accurate records.
Assist with collections and compliance tracking.

Knowledge, Skills, And Abilities

Strong customer service and communication skills.
Knowledge of accounting principles and municipal practices.
High attention to detail and organizational skills.
Ability to manage multiple priorities and meet deadlines.
Proficiency in Microsoft Office; experience with Caselle preferred.
Ability to maintain confidentiality.

Typical Qualifications

Minimum Education, Training or Experience:

High School Diploma is required. Equivalent to an Associate’s degree from an accredited college or university with major course work in accounting or a related field is preferred.
Two years of increasingly responsible experience in the maintenance of financial and related statistical records, preferably in a municipal finance environment.
Valid Class D Driver’s License is required.
Training and/or strong working knowledge of Microsoft Office and Caselle software preferred.

Supplemental Information

Supervision – Responsibility For The Work Of Others

None

Work Environment

Work will be accomplished indoors with controlled temperatures. There are no known health hazards due to odors, fumes, dust or infectious diseases. Normal noise may be experienced from office machines and equipment.

Use Of Machines, Tools And Equipment

This position requires frequent use of personal computer, calculator, telephone, printer, copier, FAX and similar office equipment.

Remarks

The above position description is intended to describe the duties of an employee in general terms and does not necessarily cover all the duties or potential assignments of the employee although all work will be consistent with the essential job functions.

The Town of Cave Creek offers a competitive benefits package including medical, dental, and vision coverage for full time employees.

Town Of Cave Creek Employment Benefits

12 paid holidays
Leave Accrual
Uniform, laundry, and/or safety boot programs for many field-based positions
Health, dental, life, and vision insurance plans
Education reimbursement (dependent upon budget allocations)
Retirement pension through the Arizona State Retirement System
Supplemental retirement plan options

01

This position requires balancing detailed accounting responsibilities (such as payroll processing, accounts payable, and utility billing functions) with frequent front-facing customer service, including assisting residents in person and over the phone. At times, customers may be upset or frustrated due to billing disputes, past-due accounts, or utility shut-off notices. Please describe your experience managing competing priorities in a role that required both financial accuracy and direct customer interaction. In your response, include:

How you ensure accuracy and attention to detail while handling interruptions
Your approach to providing professional, courteous, and calm service—especially when interacting with upset or frustrated customers
An example of a time you had to shift between customer service and technical accounting tasks
Strategies you use to stay organized and maintain productivity during busy or high-demand periods
Required Question

Town of Cave Creek

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