Trident Consulting is seeking a " Business Analyst – Digital Products” for one of our client in " Rosemead, CA "A global leader in business and technology services.

Position: Business Analyst – Digital Products

Location: Rosemead, CA 91770

Work Arrangement: Hybrid – Onsite Tuesday & Wednesday

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Pay Rate: $38/hr. on W2

Position Summary

We are seeking a highly analytical and detail-oriented Business Analyst to support digital product delivery initiatives by transforming business requirements into well-defined, actionable user stories and requirements for development teams.
The Business Analyst will partner with Product Managers, business stakeholders, UX, and technology teams to ensure work is clearly defined, properly prioritized, and ready for development.

Key Responsibilities

Partner with Product Managers and business stakeholders to understand business objectives, customer needs, workflows, and desired outcomes.
Translate business needs into functional requirements.
Document business rules, process flows, decision logic, dependencies, and exception handling scenarios.
Identify gaps, risks, assumptions, and dependencies within requirements.
Create user stories and detailed acceptance criteria.
Support Product Managers in managing and maintaining the product backlog.
Assist with backlog grooming and refinement activities.
Validate stories meet the Definition of Ready before development.
Track dependencies across teams and initiatives.
Clarify requirements during development and collaborate with developers, testers, architects, UX designers, and Product Managers.
Support User Acceptance Testing (UAT).
Validate delivered functionality against requirements and acceptance criteria.
Identify, document, and prioritize defects.
Verify solutions meet business objectives before release.
Coordinate stakeholder reviews and business signoffs.

Required Qualifications

Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Finance, Accounting, Statistics, or related field, or equivalent professional experience.
5–7 years of analytical experience.
3+ years of Business Analyst experience supporting software, digital, or technology initiatives.
Experience supporting customer-facing digital products such as web, mobile, customer self-service, or contact center solutions.
Experience creating detailed user stories and acceptance criteria for Agile development teams.
Experience managing and refining product backlogs.
Strong understanding of product development methodologies.
Ability to analyze business processes and translate them into technology requirements.
Strong written, verbal, and presentation communication skills.
Excellent organizational and prioritization skills.
Ability to manage multiple initiatives simultaneously.
Experience using Jira, Aha!, and Figma.

Desired Skills

Experience creating process flows, journey maps, wireframes, or workflow diagrams.
Familiarity with UX design principles and customer experience best practices.
Experience supporting large-scale enterprise implementations.
Knowledge of utility, energy, customer service, billing, payments, or digital customer experience domains.

About Trident Consulting

Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we have partnered with Fortune 500 and high-growth companies to deliver top talent across technology, engineering, manufacturing, business operations, and professional services.

Trident Consulting

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Business Analyst – Digital Products