OPERATIONS MANAGER – COMMERCIAL BUILDING MATERIALS DISTRIBUTION

Danbury, CT | Onsite, Mon–Fri · $70K–$80K+ depending on experience + cell phone allowance & gas reimbursement

About the Company

Our client is one of the Northeast's largest commercial building products suppliers, known for its operational excellence, strong customer relationships, and employee-first culture. This is an excellent opportunity for an emerging leader to gain hands-on experience across branch operations, sales support, inventory management, logistics, customer service, and employee development — with a clear path toward greater branch leadership responsibility.

Position Overview

Working closely with the Branch Manager, you will help improve operational performance, strengthen customer relationships, develop team members, and support the branch's continued growth and profitability. The ideal candidate is a proactive, hands-on leader with experience in distribution, building materials, construction supply, warehouse operations, or a related industry.

Key Responsibilities

Partner with the Branch Manager to oversee daily branch, warehouse, inventory, logistics, and customer-service operations
Help ensure orders are processed accurately, inventory is maintained effectively, and customer commitments are met
Identify and implement process improvements that increase productivity, service quality, and profitability
Monitor branch KPIs and help develop action plans to improve operational results
Ensure compliance with company policies, operating procedures, and workplace safety requirements
Provide day-to-day leadership and operational coverage when the Branch Manager is unavailable
Support the sales team in achieving revenue, margin, and profitability goals
Build lasting relationships with commercial contractors, customers, vendors, and business partners
Supervise, coach, and support branch employees in a fast-paced distribution environment
Train and mentor employees to strengthen operational knowledge, customer-service skills, and productivity
Assist with recruiting, onboarding, employee development, and performance evaluations
Assist with branch budgeting, expense management, forecasting, and financial reporting
Support inventory purchasing, replenishment, cycle counts, stock management, and loss-prevention efforts

Qualifications

2+ years of leadership, supervisory, or team-lead experience in distribution, building materials, construction supply, wholesale operations, logistics, or a related industry
Working knowledge of branch operations, sales support, inventory management, logistics, and customer service
Demonstrated ability to coach, motivate, and develop employees
Strong communication, organization, decision-making, and problem-solving skills
Customer-focused mindset with the ability to build productive internal and external relationships
Proficiency with Microsoft Office and business, inventory, ERP, or warehouse-management systems
Experience with commercial building products, contractor customers, purchasing, or inventory control strongly preferred

Compensation & Benefits

Competitive salary: $70K–$80K+ depending on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Monthly cell phone allowance
Gas reimbursement
Onsite role in Danbury, CT — Mon–Fri schedule
Clear advancement path into a Branch Manager role

Join us as an Operations Manager and become a key driver of our branch's success! We value energetic leaders who thrive on building strong teams and delivering outstanding customer experiences.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Operations management: 2 years (Required)
Building Materials: 2 years (Required)
B2B sales: 2 years (Required)
Inventory management: 2 years (Required)

Work Location: In person

Tuckerman Consulting

Latest Jobs

Operations Manager